I never complain, but this experience was plain awful.
Our server seemed like she just really didn't want to be there, let alone take care of guests. I felt like I was only bothering her with questions like, "Are there refills here or is it per glass? (didn't mind either way, it was my first time here so wanted to know). She said, "no. It's a dollar" in a monotone voice and walked away! I was empty on drink, and wanted a refill, but didn't even get a chance to ask. I got up and asked for a water from her and she barely acknowledged me, but did bring a cup of water. Not much a personality, which is key when working in the service Industry, but maybe she was having a bad day.
Onto the food...
I honestly can't say I enjoyed anything here today. I got roast beef with mashed potatoes and brocolli. I love roast beef, and this was the worst I've ever had in my life. Dry, flavorless and took an eternity to chew. I tried 3 pieces, all the same. Mashed potatoes were very wet, not creamy necessarily, but almost runny, and tasted like they were from a box. The brocolli, as advertised on the menu, was LITERALLY one floret. The gravy... I don't even know how to describe that. It tasted like Italian dressing, and was absolutely disgusting. My salad was 1 half sliver of a tomato, 2 olives, a ton of onions and partially brown lettuce. Husband's pizza was soggy and took a long time to come out.
For my taste, I liked absolutely nothing here. But, since the reviews are awesome, I guess people like it. I wasn't one of them. In fact, I hated the entire experience and left hungry. I didn't tell our waitress because I'm a server myself, and I know she didn't cook our food so I don't like to take it out on them. We took the pizza, he liked it. He tried my roast and agreed it wasn't good at all. I'm just disappointed with my first time eating in PA. Hopefully it...
Ā Ā Ā Read moreGave them 1 star because the pizza is good, it has been consistent even after Jerry sold the place but I was extremely disappointed when I brought a few guest in to eat and the waitress said we cannot drink bottled drinks that we purchase there and we can only drink fountain drinks at the table. This was the most ridiculous thing I ever heard of in a place that is selling a beverage but will not allow you to consume it with your dinner. My guest wanted a coke, not a fountain drink made with Tunkhannock water. Iām sure this is done solely for profit and because of this I say shame on the owner. The owner was sitting at a table back by the restroom and when the waitress told the owner we decided to leave because of this ridiculous policy he just shrugged his shoulders. And this cash only policy should certainly be investigated.
And to edit, there is nothing slanderous in my factual statement, charging a dollar to pay a food tab is profiting. Get with the times, itās obvious you know how to use technology, Apple Pay and Google Pay are two services that charge little to nothing to create a transaction, so how about you pay the maybe 25 cents for the transaction instead of passing it on to the customer who are already paying $1.75 for a 50 cents bottle of water. Remember, you donāt exist without customers, and to you I shrug...
Ā Ā Ā Read moreI'm out of town for training and happened upon this place for lunch. I ordered the cheese ravioli and garlic bread and was disappointed. The garlic bread was just minced garlic and oil on top of untoasted bread and the raviolis just weren't good. I go up to the counter to pay AFTER I ate and was THEN told that they do not accept cards and was directed to their ATM. I literally only had my credit card with me. I had to go through the trouble of figuring out if I could get a pin, set it up and use the ATM. On top of that, now I have the outrageous interest rates of cash advance. Did not see so much as a sign informing customers that they do not accept cards, if it was there, it wasn't where I could see it. Unfortunately, in 2019 that's just not a question you think to ask. The prices were reasonable and the associates weren't rude to me, but it just doesn't save it. I hate to leave bad reviews, but I wouldn't have stopped here if...
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