Jalapeños Downtown Cocina + Tequila Bar — Restaurant in Tuscaloosa

If I was able to give this experience zero stars, I would not hesitate. Our waitress was very polite and attentive, but as soon as we got our entrees, things took a turn for the worse. We were sitting at our table, and as soon as our order came out, my friend and I became drenched with water discharge from their HVAC freezing up. The table behind us also got very wet. We did not complain, or cause any grief, we simply moved to another table. As we began to finish our meal our waitress informed us that we would not be obligated to our check, which I believe is good business, especially given my extensive background in the food and drink industry and I would have never expected one of my customers in my business to pick up their tab after such an incident.

As we were getting ready to leave, our waitress informed us that we would actually have to pay our check in full, but the table directly behind us would not be obligated to pay their check. Instead, we were offered free shots which I was not interested in. At the end of the day it was not about the cost of the meal, because I was ready to pay for that anyways. Its a matter of principle at this point, and the reality is this is bad business, and a business that is not built on ethics. I will be sure to never return to this place and I hope others take the time to read this...

Me and two friends were immediately sat on the patio, which was great. We were sat at a table that was so wobbly which wasn’t a huge deal, but annoying. It was duct taped up. The server comes to us and he seems aggravated the whole night. I asked for another drink while we were eating and he finally remembered to bring it right before he brought the checks. He drops the checks off and just STANDS over us to get our money! At that point the two young people stacking tables outside (30 minutes before close) they are slamming chairs and tables to stack them. They came over to us 12 minutes BEFORE close and told us “sorry we are closed and was trying to tell us to get up and leave. I told him we are about to. I was trying to finish my drink. It was Just rude!! I have ran restaurants and served before and I’ve never been somewhere so unprofessional to kick people out before closing. Keep in mind, we got there at 7:45 and they close at 9:30. It took that long for service to get food and drinks, so it wasn’t like we showed up late or stayed over any amount of time too long. So To be kicked out before closing was ridiculous! We were out of there...

Great lunch! Jalapeño’s is always good and our first visit here for a quick lunch was not a disappointment. The new restaurant has a similar feel to the others but with a classy twist. We sat downstairs but the upstairs seating looked to be decorated really well. Food was delicious, fresh and the place had a cool and relaxed vibe. The service was on point as well and our waitress was very attentive.

We will be back to try brunch (on the weekends). One other note, if you are looking for a “traditional”Jalapeños experience, this particular location isn’t it. It is a smaller classier version with a more focused menu and they have definitely embraced the tequila bar concept which should be good for downtown patrons. Highly recommend checking the...