This place is a complete scam! I went there with my family to order food and I live 15 mins away once we got the food we got back home the food was completely wrong when my cousin drove back to get a refund on the food they wanted us to bring the food back after I thew it away and I live 15 mins away as stated above! The Manger is super rude and said sense my cousin was 20 he was just trying to scam the place. The Manger then said he isn't giving us a refund and went and kicked my cousin out because they messed up the order! Stay far away from this place not only do they mess up the order they then refuse to give me back the money! This is by far the worst treatment I have had! I'll be calling corporate tomorrow to set up a complaint against that burger King for taking my money and messing up my order and I'll be having a complaint against the Manger because he was rude and did not conduct business how it should be! To be honest he wasn't quifiled to be a Manger not the way he treats his consumers! If I could I would give this place...
Read moreOh. My. God. This burger king location absolutely SUCKS. It pains me to even give it one star. The service is awful, the worst I’ve ever experienced, and not just from one employee there. Multiple employees there have been outright rude, and disrespectful. Such as basically tossing your food and drinks to you, snatching your card or cash, slamming the drive through window in your face, and making comments such as “whatever” when you ask for clarification on your order, or anything additional such as a STRAW or NAPKINS. Not to mention the fact that our order is NEVER correct. Everyone there looks absolutely miserable. If they’re as miserable as they present themselves to their clientele, it’s in their best interest to quit, or better yet, be fired. It’s a shame to live in Twin Lakes and this fast food location really being one of the only quick bites available within a 5 minute drive, but you’re better off driving to Paddock Lake, 20 MINUTES AWAY. Absolutely awful, disgusting location. Should be absolutely ASHAMED...
Read moreSkinny dude who has worked there at least a year is literally the rudest person I’ve ever met. I’ve worked fast food so I know the ins and outs and he just stands around and ignores you. And if he does Grace you with speaking to you it’s in the world most sarcastic voice. He’s left me parked and forgotten my order so many times and will sometimes just forget what he’s even getting the customers. Should have been fired his day one but this whole place doesn’t have very nice workers. And stop parking people when you have literally no one behind them just because you want to improve your service times or text without the customers watching you. Good thing I eat fast food maybe once a year so I can avoid this...
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