Subway — Restaurant in Upper Arlington

I don't know what has changed about this place but it has REALLY gone down the tubes. I got a tuna salad No Bready Bowl & had to BEG for adequate toppings. I didn't ask for a ridiculously large portion just enough to be decent. I asked for more than a handful of lettuce (& she had small hands) & got 1/2 a handful more. Tomatoes & cucumbers? Forget about it. They were so thin you could read print through them. I was going to add green pepper to it & when I asked if they had any she pointed to something that looked like wilted, rusted lettuce. I tried to be polite but the only thing that would come out was "What's wrong with them?". Her reply was "Oh they're just really ripe.". The coup de gras came with the tuna salad. I didn't realize till I got home there were only 2 scoops on the bowl. I thought I may have been mistaken so I checked the Subway website. Yep a NBB is supposed to have 4 scoops. Additionally, you couldn't see all the toppings because they left the stainless steel hoods over an entire section. I tried to call the store to see if I coukd get my missing scoops but they wouldn't answer. After 4 attempts I decided to kick it up to HQ. We'll see what happens. This place has really gone skivvy. Do yourself a favor & drive a little farther to a...

We've lived within walking distance to this Subway for years and for a long time it was exceptional--nice fresh bread, bountiful toppings, and speedy service. On top of all that, the interior was old school, with brown tile and 00's-era decorations, which is a plus in my book #nostalgia.

About a year ago, it appears the restaurant changed ownership and underwent a renovation to the "new subway". Since then, the sandwiches have become bleak and the service grumpy.

The last straw was a sandwich I received this weekend, which was practically inedible, with day (maybe two day) old stale bread, sparse vegetables (on a veggie delight) and no sauce. For $15 dollars for 2-footlongs, my partner and I can head to Jersey Mike's and get a lovely giant sandwich stacked with meat and fresh vegetables, which is what we'll be doing...

I just went through this subway. We had 5 people to order for so we had a $51 order. My card, with ample funds was declined. I tried another card also ample funds was also declined. I called my bank, chase, they had no record of any transaction coming to them from subway. So the bank was not declining the order. I tried Google pay, the young lady working wanted to call the manger to see if he could help and the young man working proceeded to tell her that it wasn't the terminal. He told me that because other people had gone through without issue it couldn't be that the terminal was down. I was trying everything to make this work and he wasn't trying anything. I will never visit this subway again. BTW we were able to place an order and had no trouble paying for it at the McDonald...