Dunkin' — Restaurant in Upper Darby

I shouldn't say this too loudly but...rushing every morning to get Dunkin and be on time for work is hard enough - add the density of the Philadelphia region, people rushing and rude and sometimes a Dunkin parking lot can mirror one of Donte's Levels of Hell. However, last year I found this magical Dunkin Donuts. It was the morning rush, and here's a Dunkin with no drive-thru on a busy Pike, yet somehow most mornings it is not insanely crowded and always operates smoothly.

But this isn't what makes this Dunkin Donuts awesomely different. Those that work at this Dunkin are super kind and amazingly hard working. The shop is always sparking clean and the employees are beyond helpful, polite, courteous and cool :)

So just wanted to say thank you very much. I may not know names but seeing the same smiling faces every morning is a nice way to start the work day. So thank you so much for everything!

See you...

When I walked in, there was an elder woman with a walker entering. She went to the counter where two employees were standing in front of the 2 registers. There was a chick with her daughter that they were waiting to see what kind of donuts the Lil girl might want. The elder lady asked for a sandwich, and one of the employees looked at her and said, "She'll help her when she's done with the Lil girl". 2 employees actually made her stand there while they fed the child a bunch of "samples". As she ran around, feeling like the privileged princess she was. I couldn't believe my eyes. Not wanting to embarrass the lady, I asked why it takes 2 people to wait on 1 person and expressed that I also was waiting n line, and they are located next door to a MRI facility that sometimes,people come here after not eating in the Morning to have testing! Enough words they were disrespectful. And I took my money...

I usually go to a different one and I won’t be coming back

They’re not very sanitary here, they had a food person wearing gloves but then they go and touch the cash register with the same gloves so there’s a lot of germs spreading

Then the guy who wasn’t wearing gloves and was previously at the register scoops out coffee beans, again a lack of food safety

Follow that when I got my donuts he didn’t put any gloves on just used a thin tissue, which slid out of the way when he was grabbing my donuts and I watched as his bare finger tips gripped my donuts, gross and during a pandemic? I think not Really gross, dirty, and dangerous, there’d multiple other Dunkins in the area so I really recommend going to a...