Dunkin' — Restaurant in Upper Darby

I love Dunkin’ Donuts but this store unfortunately is the worst one, I going to start with the employee Priya. Last week I went into the store with my client who’s a senior citizen. We ordered like 2 sandwiches, six orders of hash browns and a bagel with cream cheese. She put all of these items into one tiny bag which was ripping. My client asked for another bag and priya threw it at her. I said something to her because I felt it was unnecessary to throw anything at a senior citizen , she kept saying it was just a bag but I expressed to her that it was wrong and shouldn’t have been done. She didn’t apologize she just walked away and took the next customer. I did not drag it because I figured she might’ve just been having a bad day. However today I went into there to order food. She slammed my change in my hand and it wasn’t even the correct amount . I was supposed to get 98 cent back and she only gave me 90 then rolled her eyes. I didn’t say anything because again I’m assuming maybe she having another bad day. But honestly I’m nervous to go back because it kinda feels like she targeting me because of her throwing the bag at a senior citizen . On top of that they smashed my hash browns. So yeah do...

I just left out this store where an older African american man named Graham with a special needs child purchased coffee and food then asked to use the bathroom to which another woman had just exited 1 minute earlier. I saw her buzz this woman into the bathroom also. As for when the man asked she said NO just flat out NO saying his child wasn't allowed to use the bathroom. Graham asked for a manager she was working alone in the store and did not seem to know what she was doing. I suggested to Graham that he get his money back which he did. This happened between 4 and 430 pm on September 24th 2025.

I got the mans name and number and I think that the DUNKIN DONUTS Corprate office should move swiftly to remedy this situation.

IF YOU ARE READING THIS AND ALSO FIND THIS UNACCEPTABLE PLEASE GIVE THEM 1 STAR.

I will edit this comment if there was a satisfactory outcome for Graham...

I would like to say that dunkin donuts has great customers service but sadly this is not true I just left the dunkin donuts in upper Darby on 69st I asked the lady twice that when she's open the draw I would like back five $1 and that I would be pay for my food with credit card in stead of her telling me there's no change in the draw she pays my food with the $5 so I asked her nicely to refund it so the I can pay with my credit card she said I don't have to refund you or service you she made a seen then takes my food and recite from me gives back the $5 so I said now can pay for my food with credit card she no get you can't be service anymore I'm going to make a YouTube video to my fans to show them how your company works and Instagram never have I seen such disrespectful service before I'm also posting this on Instagram and Facebook Twitter with a picture of your...