Tank and Libby's — Restaurant in Upper Darby

Food: Honey butter pancakes were good just too much for me to finish. Asked for more blueberry compote and was told it was an upcharge ok no problem it comes out iced cold for my hot pancakes. I asked for it to be warmed up it came out still cold just not iced cold. French fries were warm when they came so asked for hot 1s they came out hot but burnt. Crab cake Benny was ok wanted scrambled eggs instead of poached and asked for fresh cracked eggs which I was told they were cracked that morning and set aside. English muffin was a little too dark for my liking but not horrible. Crab cakes were ok as well. Pumpkin spice latte taste like warm milk no flavor.

Service: If I could give a negative number I would. Service started off fair and only got worse as we were there. I asked to speak to a manager and Danielle(server) says I am the manager......not acting like that smh. To the owner please really pay attention to who you have running your business cause they will run your paying customers away. Danielle offered to put my pancake in a box and brought it back to table and walked away no problem right......wrong it looked as if she just threw it in the box and didn't care. She never said that it crumbled while putting it in the box so when I addressed it she states that it was already starting to crumble but that was not made known until I asked. I planned on giving it away now I cant because it looks as is some 1 dug in it(pic above). Sherry was another sever who came over to the table also said she was a manager. She was more understanding and considerate. She apologized for the other server which was appreciated. Bernadette is who I will ask for if I ever return. From the time I walked in her pleasant personality never changed. The 1st couple she sat she offered them something to drink the second they sat down. They ended up waiting till she came back with their drinks and then they left. There wasn't a problem that I was aware of but Bernadette stayed pleasant. The next couple comes and again I watched how Bernadette customer service was OUTSTANDING the entire time once again. Other servers can learn from Sherry and Bernadette. I don't mind paying for good food or good service. But I will not continue to pay for bad service because it will not change. Hopefully if Danielle stays in this position, her customer service skills improve. You never know who someone is they may change your life.

Atmosphere: Tent outside so sign not really visible. If you don't know where you're going, you will pass it. Inside was just ok laid back...

I took my family to this restaurant today and I may say it was the worst experience I’ve had in a long time. Not only was my waiter Jean incompetent , unprofessional and rude, she also failed to follow instructions and communicate effectively. Apparently there was an issue with the waffle maker, and instead of her letting me know, she let my 8 year old wait 30 minutes for his food. At 10 minutes I intervened and asked what was the wait for and she said she didn’t know. I asked the runner what was going on and he told me there was an issue with he waffle maker and apologized multiple times. Then not only did my food come out wrong, it came out cold which was extremely off putting. I let my waiter know what was going on and she was not empathetic nor remorseful, instead became defensive. I then went to talk to the manager. He seemed inexperienced and too showed no remorse for the services displayed. When I got the check, I advise that the shrimp and grits should have been removed because they were cold and Jean decided to argue with me about the food. I asked to speak to her manager again and she replied “ he doesn’t want to talk to you!” I immediately snapped and told her about herself. The manager then came over as I started to walk out and apologized for his employees behavior and took off the cold shrimp and grits. I still ended up paying $85 and don’t think I should have paid that because of the blatant disrespect and unprofessionalism.

I will never return to this establishment. The food is too costly for the service to be piss poor. What a...

Breakfast out has never been a "must have" part of our family. The local diners pancakes are typically not much better than the ones from the box at home but when you find something special it really can change your day. Tank and Libby's is a wonderful find, taking everything on our plates to a different level. 5 hour Corned Beef has had deep flavor, great texture and a nice crust that structures the dish without drying out the meat. Breakfast sandwiches were well prepared on very tasty sesame rolls, lightly toasted and full of flavor so that you can easily find the difference between the eggs, meat and bread. My favorite was the "Libby" and while it does take extra time to prepare (plenty of mentions so no surprise) it's an incredible pancake/souffle(?) done in a cast ion skillet. Wonderfully caramelized and loaded with fruit, think more of a personal upside down cake than the standard 3 flapjacks with a side of Aunt Jemima's sugar goop at the local greasy spoon.

Service was super, felt at home from the minute we walked in. It is busy but never felt unattended. Coffee is great and HOT (too many places selling warm brown water) and a green juice drink that tasted great. Prices were perfect for the quality and serving sizes, plenty to take home and enjoy the next morning.

Most of all it felt like we had just done one of those fancy breakfasts at a Philly fancy hotel WITHOUT having to take out a 2nd mortgage. Great flavors, vibe, and everything done to perfection. Certainly...