Finn's Pub — Restaurant in Urbandale

Mickey Finn's is a great place to go if you like to spend time with hateful, pretentious asswipes that have zero customer service skills (even the owner likes to run off paying customers).. I gave them one last chance on Valentines Day 2015. They offered a steak dinner for 2 for $18. While the food was good, the service was horrible. I payed with a card and left a tip at the table. The owner forced a 20% gratuity on my card without my consent and they got the tip on the table (which is far more than they deserved). Thats theft in my book. I can't support a place that treats it's patrons that way-I...

Finn's Pub is in my neighborhood- I visit the Walgreens next door like three times a week- but I had never been to Finn's. We had only been there a few minutes when the manager came over to introduce herself and get a birthday shot for my friend who was celebrating. It was an apple pie shot and it was delicious! Several regulars introduced themselves to us as well. We wanted to sing karaoke and man, this place did not disappoint. So much talent. We had a blast singing along and everyone was so friendly. We will definitely be back! Highly recommend. And the gender signs on the bathroom...

Haven't been back here in 3 years, wasn't coming by my own choice because of rude staff issues in the year or so I frequented this place regularly (Marlene not included in that) - my pool league schedule is what brought me here tonight. They recovered the tables, New lady behind the bar was courtesy and even thanked me for my purchase!! Peggy ranks right up there with Marlene! If only we could count on getting good customer service every time you walk thru the door...but I probably won't come here enough to re-test that theory...my repeated experiences in 2013 and 2014 left a very...