Maid-Rite — Restaurant in Urbandale

Love maid rite. However, when I brought my family to this one around five o clock on a week night, we were very disappointed. We waited for the man working to be ready to take out order (10 mins), when he came to the counter her sighed loudly and stated, "well, I don't even know if I can do this, I don't have time to make your food. I have a doctor's appointment." Not wanting to be served by someone who doesn't want to serve me, I told him we'd leave, and that he shouldn't treat people like that. He then took the order of the next lady. I will...

Happened to be at the Merle Hay Mall, decided to have a malted milk at the Maid Rite. Standing in line, the young chap in front of me got some onion rings - they looked really good, so I bought an order of onion rings to go with my strawberry malted. Delicious! Nice and hot, and the malt was nice and cold. And the woman behind the counter was courteous & friendly. The 'only' reason I didn't give them five stars was because the rings and malt were a little bit pricey for fast food! Otherwise, I'm glad I...

Brought a friend for his first time maid rite experience. Cashier was friendly and took our order quickly. Guy preparing the food took a couple minutes to get started because he was on his phone, guess he decided to save time by not washing his hands in between, gross. Food was good, hot, large portion. Left both a cash and suggestion tip (All the germs that go from your face to your phone to your hands to the food can be removed if you’ll just wash your hands properly between the phone and...