Wendy's — Restaurant in Uvalde

Drive thru....ordered Big bacon classic combo large w/fries and Sprite Zero. Paid and pulled forward. Got my drink then my fries and was told to pull forward to mobile order parking to wait on burger. Pulled forward, ate my fries, finished my drink and talked to coworker for 8 minutes on the phone. Still no burger so I walk in and they turn around and hand me the burger. I get to the truck and its not the Big bacon classic but a Dave's single. Had to go back to have burger re-made and stop at store to get a drink to have with burger. And staff acted as if no big deal that they leave someone sitting for 10 minutes waiting and don't even double check for accuracy. First and last time at...

Came in Saturday 7/26/25 and spent just under $30 the meat was not fresh the fries were old and the bacon was burnt bacon bits it was totally disgusting. We sent back the burger’s and when they gave us our new burgers the bacon was fresher but still cold and they gave us the same soggy buns from our old burgers ( who does this ) we didn’t eat the food it tasted old I told the manager that this was the worse burger I’ve ever had and she just said OK and walked away. My son laughed and said told you we should have never came to...

I think Wendy's customer service is good except this morning. I've encountered this women before. She did not greet me with a hello or good morning, nada. Her face looked like she was mad at the world. No expression or good customer service. I don't know why Wendys put people like this person, at a window 😒. Good customer communication is very important when are selling yur products. She needs retraining about interpersonal communication with Customers. I still like...