Osaki Japanese Restaurant — Restaurant in Valdese

Not what I expected, it’s mediocre at best.

Edited for update; We decided to give this place another shot considering the last time we ate here it was the midst of Covid and everyone was struggling, so why not try again… well, I’m still not impressed. There is nothing wrong with the service here, it’s the food. We ordered a combination plate of steak and scallops, the steak was OK it was a very small portion along with tiny bits of mushroom and broccoli but the scallops were cooked from frozen. The texture was rubber and you can taste the freezer burn. I figured they would be up to par with their seafood prep since they make sushi rolls but I was definitely wrong. Could’ve used more veggies for a large dinner meal. The sushi rolls we got were a tokyo roll and dynamite roll, the tuna was a very thin slice masked with siracha and Mayo. For $10 a roll you’d think a decent piece of protein would come with it but it was as thin as the soba noodle we had. Basically paid for rice and spicy Mayo on that one. The deep fried roll was OK but the fryer was definitely running too hot, the tempura only tasted of old oil with a burnt finish. It was disappointing. The chicken teriyaki dish was a small order which is understandable you won’t be getting a full portion but it was little bits of chicken and tiny bits of broccoli with 2 cups of white rice and a full handful of carrots. The veggie soba noodles were bland, if you’re sodium conscious that would be a good plate to have. I’d prefer more flavor. All in all we gave it another shot and it didn’t work out so we will not...

So went to this place today for first time for father in laws birthday. He recommended them cause he eats there regularly and always has good experience. Well today was not one of those days. We ordered little over $70 dollars in food and 60 pieces of sushi. We get our order and only got 40 pieces and called them not long after we left and told them we were missing 20 pieces of sushi they agreed they messed up and to come back and they would fix the order. So we turned around went back and they gave us only 8 more pieces so we told them we were still needing other 12 pieces lady agreed with us and said we were right but gentleman making it was in bad mood and to talk to him so we did and he argued with us about it and would not give us our other 12 pieces. Sad to say we won't ever be back and either will my family after getting...

The Food, Service, and Atmosphere do not apply here. Today, I called to order two orders of vegetable egg rolls and a small shrimp sauce to go. The owner would not sell them to me. He said I had to order an entree before I could order side items. He told me to go down the road to the convenient store because they sold egg rolls there. Are you kidding me? What in the world? It is unfathomable to me that an owner of a restaurant would not want your business enough to sell you anything that is on the menu but tell you to go somewhere else. I said, ok but you just lost my business. I have eaten at the restaurant before and bought meals, but no more. I will not be patronizing them anymore. What part of they need customers to stay in business do they not understand? I gave one star because I couldn't...