Planet Smoothie — Restaurant in Valdosta

Horrible experience… went in to get smoothie while charging my Tesla… stood there for 5mins while the girl working (who had in AirPods)- looked back at us (me & my 2 kids) and turned her back again on us - started to wash dishes in the sink. Didn’t say it would be a minute- just continued to wash dishes. I went to the bathroom & had my 13 & 11 yr old wait to place their order. When I came back she still had not turned around / had not asked us for our order/ was still washing whatever it was she was washing… going on 10 + mins… So we just walked out. The entire time we waited she didn’t say anything to us. I’ve never had an experience like that at a planet smoothie- This store was NOT crowded- NO ONE else was waiting… every other planet smoothie washes & cleans as they go. This girl just decided to wash everything & not take any orders while listening...

When we arrived it was very busy and there wasn't much space to safely social distance. We asked the associate who was wearing a mask if she could make our smoothie. The store manager turns around to explain that there isn't a mask mandate in Georgia, which I am aware of, to which we replied it is our preference to have someone with a mask on prepare our smoothie during these times. The store manager was making smoothies without a mask nor hairnet: her hair was very long. I understand that there isn't a mandate in place but during a pandemic where populations under 65 are just NOW starting to get vaccinations...it seems that such requests not be responded to with...

When I asked where on the menu were the ones with chocolate, the associate with the pink hair said" you can just READ it, CAN'T you?". I ordered a "dragon fruit lemon splash" (dragon fruit, pineapple, lemon, and strawberry). I took a sip out of curiosity before handing it to my son, and I clearly tasted PEANUT BUTTER, which my son is ALLERGIC to!!! When I went back in to ask about it, I got attitude again, saying that there's another one on the menu with PB that a lot of people like! No apology for almost killing my son! Worst is that she was the one...