Waffle House — Restaurant in Valdosta

Everytime I call to place a phone order to go - I'm kindly placed on hold and ignored. I'm waiting so long for someone to come back on the line - that a waffle house employee hangs up on me. When I attempt to call back - the answering service picks up and I can't get through to them. The last time I even heard an employee state that she had a customer on the line but nobody came to get aid and picked up the phone and take down my order. That isn't professional at all. It's not difficult to tell your next customer In line to hold on just a second bc you need to place the phone order next. On site ..food is good and service friendly but why have a phone line if none of your employees know how to multi-task and use it? This has happened twice now in two days. You lost my business today. I can't be the...

I had an amazing breakfast today at the Waffle House. My family and I were served by Christina, she was super sweet and kept on checking up how the food was. Christina also kept a kind, friendly conversation and just made my whole day. The other workers, Leah and Snookie, were also so funny and kind. All of the three workers were keeping the conversations and just overall friendly. Also the food was really good, they made it really fast too, plus my meal made me full filling. I got the two eggs and hash browns that came with 3 pieces of bacon and toast. It was so delicious, I'm definitely getting it again. And lastly the workers were so generous when I asked them if they'd like to be in my BeReal, overall 5 star rating for the Waffle House on W Hill Ave,...

Waffle House #348 ought to be ashamed of the improper satisfactory of service rendered 1.) Due to COVID I could not make my order by phone which doesn't make sense at all to me because it's contactless. 2.)My order was cooked to order the way they saw fit and not what I ordered. I didn't have what I ordered at all and I refused to go back in to dispute it. 3.) If you only had 3 customers at 2 am in the morning why did I have to carry my food out in the containers with my drink and condiments out the restaurant with no bag due to the decrease in a revolving door of customers due to the COVID pandemic your servers stated your store had no TO- GO bags. ...😒😣😦😕😶😵😲😤👎.... RIDICULOUS. IM ONE LESS CUSTOMER TO WORRY ABOUT SERVING FOR...