A&W Restaurant — Restaurant in Vallejo

Seen the old A&W sign and thought Hmm it’s literally been decades since having a burger and root beer from A&W. So we went to the drive thru ordered 2 A7’s I believe? Root beer , fries and a cheeseburger. $20.35 (WoW)….. so we had to pull up front and wait for our order. That’s ok , it means something is gona be coming out hot and fresh right ? Well about 10 minutes later the lady brings us our bag, doesn’t say a word but we get our food. We decided to just repark and eat in the car. First bummer was NO Napkins , No ketchup, :-( ! Well the fries were pretty warm and ok. We both took two bites of the burger and was so bummed out. I’ve never in all my years had a burger from anywhere that was so salty !! The second bite was just to see if maybe was a oops spot with the seasoning. Nope my husband even wrapped his back up and we figured , o well we supported a local business. Highly disappointed! I will say the root beer was as good as I remembered. But even that no longer had the signature crushed ice. Maybe it was an off day ? But I can’t...

Food is tasty, but tell me why I found hair on it? P.S. I found the hair after consuming some

Edit: I will have to change the review from 2 stars to 3 because of the response (that was very professional of them. No other place of business have done that with my now 36 reviews) and after all the food was very delicious. I will be ordering again, and the same thing too. Yep I said it, I will order that same item I found hair in, (for the people who are too daft. No it won’t be the same exact one!) this one I won’t find hair in (I hope). That Cheese Coney Dog was...

The service was horrible from the chubby African American girl. She complained ABOUT every task and when we came in for our senior outing, she made a remark saying theres that many of you guys, i have never seen that many! We ordered root beer floats and she was saying i have to make 11 of these! Yes, you should because your working. Its her job! I don't really remember word for word of what she said, but i found it to rude and disrespectful. I believe that every customer should be treated the same. Other than her rude service, the...