This was a below-average dining experience for me. First off, ordered a Modelo and the beer was brought in a room temperature bottle. Who, in their pea-brain would think that anyone would want that?! I decided to go ahead and not say anything then I just couldn't stand it and brought it up to the waitress' attention, a blonde young woman with a thin ponytail, her solution was to bring me a cold glass, instead of a fresh beer. I had only had about 2-3 sips. 🙄 Ok, sure, I'll try that. It only slightly improved the temperature of the beer. Then my date ordered shrimp diablo and she was brought sauteed shrimp. We also brought this up to her and she assured us that it was diablo shrimp -it was not. Diablo shrimp is in a ranchero sauce which is red, this stuff was shrimp with minced garlic in a butter sauce. My date said, "I don't think it is" and the waitress' response was to gloss over it, change the subject and say"do y'all need anything else, another beer or margarita?" (Dear God, no, not another room temperature beer) As if to say not My problem. My date then asked the manager to come over and asked him what was on her plate. He said "sauteed shrimp" she said "are you sure it's not shrimp diablo?" He said "no, that's sauted shrimp, Camarones a la diabla is in a red sauce and it's spicy but it's served up the same" she then explained to him the exchange she had with the waitress and her gaslighting her into accepting that it was diablo shrimp, when it clearly wasn't. It also was not in a red sauce and was not spicy. We had already paid but even the manager didn't try to make it right by offering a refund for the dish or anything. He was nice about everything else and very friendly not once did it enter his mind to offer small compensation of some sort, even tho he admitted that it was not the dish we had ordered. He did say he would talk to her about it, who knows if that happened. To top it off the margaritas were bland and served in a plastic cup, they could stand to polish up everything about their restaurant -service, training, presentation, etc. The pictures show that most of the dish wasn't eaten. Additionally, they are advertised as tiger shrimp in the menu and those are regular-sized shrimp. Serve up the tiger shrimp or edit your menu to be upfront about what you are serving. it's the only Mexican restaurant in the area, won't be...
Read moreFirst thing is when you as a restaurant make a mistake an serve wrong food....thats not customers falt...an if you don't or can't take a credit card!!!!! An you don't say anything? Till they eat lol....then you tell customers to go to a ATM down street lol. An food was a 3star ... An waitress act smug when the messed up food, hmmm im not at all above saying I made mistake...an would pay for it, if ....I was in fault. By the way you don't just fry shrimp in skillet without seasoned an oil....im a ok cook. But im sure if you sale shrimp at a restaurant, well I don't want it tasteless out if a pan you can find recipes on line explaining how to season shrimp an cook...yall have ALOT!!!to learn. An my carne asada was over cooked, but will pass. The chips were intact old. 27.00 for 2 people. My son had 2 beef tacos an a drink also...not joking they messed his tacos up... By the way your supposed to drain taco meat. So your greasy water doesn't go all over customers 🙄 realy? You don't know this, an it wasn't a small amount..kinda made me feel like you did it on purpose because you messed up tacos an had to remake I had carne asada +...
Read moreHonestly one of the worst meals I've ever gotten from a restaurant. They asked if we wanted to sit outside. We did and the patio was absolutely disgusting. It had trash everywhere all over the ground and tables thrown everywhere like there had been a party nobody cleaned up from. The chips tasted like dirty grease. When we told our waiter, he didn't say or do anything about it even though we had already ordered queso to go with them not knowing the chips were going to be disgusting. The cheese in our cheese enchiladas tasted sour like it had gone bad. My boyfriend asked for some lettuce, guacamole, and sour cream to go with his meal. They tried to charge him $7 for it and the lettuce looked slimy and brown. All of these things were brought to the employees attention and none of them tried to resolve the situation or even apologize in anyway other than taking the $7 guacamole and lettuce plate off the bill. We paid $30 for a meal we could hardly eat half of because it was gross. Disgusting area to seat people, bad food, bad customer service. Highly do...
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