Tony's Burrito Hut — Restaurant in Ventura

Food was SAD. I grew up with the original, so I thought I'd give the new spot a try with the family. Bad idea. Everyone was disappointed, even the kids. Tony's is clearly cutting corners on everything.

Came for the corn burritos, that was the first disappointment. No sauce. Do those even count as corn burritos? Speaking of sauce, the salsa was the worst we've ever had, anywhere. I'm used to weak watered-down salsas from cheap spots, but Tony's is by far the worst. It seems like they add a gallon of water to a cup of already-tasteless salsa. I'm still in disbelief.

I ordered off the "specials" menu, a chile relleno burrito and a beef burrito for the kids, taquitos and corn burritos. The relleno burrito was much smaller than the "small" kids burrito for almost twice the price. The relleno itself was so small it was hard to find. I had to ask if they got the order right because it was hiding under some rice and pork. Pork!? Apparently their chile relleno burrito is mostly chile verde. That would have been a huge issue for vegetarians, they make no mention of it on the menu. Who has ever heard of a chile relleno burrito coming with chile verde (cheapest meat on the menu)? Very strange choice, misleading as hell.

Everything fried tasted horrible, they must have been using very old, stale oil. The chicken used in the taquitos was very dry, and they were almost hallow. The "guacamole" was mostly sour cream or some type of dairy, it was white. Couldn't even taste the avocado at all. Beans were bland, but ok. Seems like they came out of a can. Also very watered-down.

I will say one thing, they were generous with the cheese on the corn burritos. Probably to make up for lack of flavor and sauce. It wasn't melted at all tho.

All in all, the worst mexican food I've ever had in Ventura, by far. And I've pretty much had it all. Will...

Came in today to order some food. 2 customers in front of me and 2 behind me. All of them were dinning in except for me. My lunch's are short and require me to eat on the run. I place my order, payed for it ,and waited outside because the young boy behind the register stated that it would take a few minutes.

I come back after 10 minutes and as I'm walking towards the boy behind the register I see that everyone has their food and so I assume that mine is ready as well. He asks my name then turns to grab a bag and opens the cooler and asks what I would like to drink....at this point I'm getting suspicious because I never ordered a drink ,nor payed for one. I remind him of that fact and he sets the bag of someone else's food down and goes back to the kitchen to talk to the cook.

So I am now thinking that "ok" he forgot my order or gave it to someone else..no big deal I can wait for a couple tacos,, after standing there well past my expired lunch break the boy walks back out and asks me if I ordered "Carne asada" I couldn't believe my ears."What kind of meat have you been cooking", I thought.

I just went back to work with no food and no time for refund. I checked my account a few times to see if they had the decency to refund me but have not. I thought of driving back there after work to dispute my charge and decided that I would rather they keep that money in hopes of hiring some quality people that have some integrity and morals. Fool me once, I...

In April 2020, I visited Tony's and the owner told me times were tough and he couldn't honor the Axxess buy one get one deal, but if i would agree to let him scan it he would give me 20% off.  I like to support small businesses and agreed, especially since the COVID restrictions were just starting then, so I did feel bad for them.

Today, January 2021, I saw they were still in the new app for 2021 with the buy one get one deal, so I stopped in.  The guy at the counter told me that they canceled their Axxess affiliation last year and wanted to make sure I was looking at the 2021 app, which I was.  He offered me 10% off for coming in, but at this point I didnt know what or who to believe - as he still has the Axxess sticker in the window of the business.  So, I politetly refused and left without a purchase.

I contacted Axxess and they said Tony's didn't cancel their advertising with them last year and they continued their advertising in 2021. Based on that and the previous reviews here where others fell to the same dishonesty, it looks like Tony's is doing the bait and switch by continuing to advertise a deal and then not honoring it and hoping that people will still patronize them. Axxess is willing to remove them if Tony's...