Place has completely gone down hill. Opens at 7am which is unheard of for any “bagel place” anywhere. Every time I go nothing is ready, the grill isn’t hot yet and they basically only have plane bagels ready. This is at 7am and nothing is ready!! It’s ridiculous enough that they open so late but then not to have anything ready is just plane old bad business and unprofessional. Also my card is constantly declined by their system which makes no sense because it works everywhere else I go, so obviously something is wrong with their system because I have heard the same complaint from other people. It also takes way too long to just go in and get some bagels. There can be two people on line and I will be in there for 20-30min just to get bagels and leave. Bagels are good but not worth the hassle. Someone needs to take over and make that place what...
Read moreCalled in a large order of 6 doz bagels at close to 5pm. It was ready at 7:30 am the next day. Bagels still warm. Everything packaged up perfectly. Everything included - cream cheese, milk, sugar, stirs, plates, cups, napkins, the works. Bagels were as good as Manhattan's best (and I'm a Manhattan bagel snob). People are friendly and efficient. Store has a really nice selection of baked goods and deli.
The occasion was a client opening a new car dealership in Mt. Kisco. Client was so impressed he's going to do a standing daily order with this bakery for his service lounge....
Read moreThis is the worst business in mt. Kisco. They often hand your order to someone else unless you are standing there, but who am I kidding they will hand your order to someone else even if you have your hand on it. They are rude, and I'm amazed at how complicated they have made the process of ordering a sandwich and giving it to the correct paying customer. If you think calling will make things easier, try again, they have hung up on me, or left me on the the line for 5...
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