Cousins Subs — Restaurant in Village of Richfield

Very slow service. Once you get your food it will be made incorrectly! I have gave them multiple chances it always ends up with this result. This is a brand new location & is the worst service I have ever had at any restaurant! When you take your food back after they make it wrong the manager Nathan he gives you big attitude, rude, & is the most unprofessional manager I have ever met! I truly believe he is the biggest reason this store is...

Sslllloooooooowwwwww service. I have been sitting at the drive thru window for almost 10 minutes and haven’t even been greeted yet. Counted at least 3 employees back there… I worked at cousins for over ten years. This is by far the slowest, worst service I have received. Guys, it should take less than a minute per sub and you ALWAYS greet the customer right away. The only reason there are three stars is because the subs...

This was our go to cousins but the place has been struggling I get the horrible hours are now dining room being closed is due to understaffing. Tonight will be the last for our family. I Sat in the drive thru lane for ten min to pick up my online order which was a simple turkey add provolone has no provolone. This is the second order that has been wrong. Sorry to say but we won’t be back til...