Hate giving bad reviews but unfortunately I had a decently bad/belittling experience. My entire family and I put our orders in via door dash for pick up. It gave a time frame to pick the food up and I left to arrive just as the window started. I was about half way there when I received a text that the order was ready. When I arrived, the woman looked confused and went to grab my order and came back and said someone had already picked it up. I showed her my door dash app and said no, the order pick up window is just starting and obviously I hadn’t picked it up. She made several comments asking if someone else could’ve picked it up for me. I stated no, my husband is at home with the kids. I’m the only one who could’ve picked it up. She walked in the back and ended up coming back to me and said they’ll remake the food and apologized. I didn’t make a huge fuss. Mistakes happen. I told her I’d run an errand and come back. When I returned, about 10 minutes later she comes out with the bag of food and when I reached out for it she held onto it and in front of about 4-5 people waiting to be sat stated “I know you had a friend or family member pick up the first order so enjoy the free food.” I still wasn’t rude and was in fact so embarrassed I almost started crying right there in the restaurant and reiterated that my husband is at home with our four kids who are waiting for their dinners so it’s impossible for someone to have picked it up for me, took the food, and left. So unfortunately she belittled me in front of quite a few other customers because she didn’t do her job to check the door dash app order and match to an ID. When I did get the food home, most of it was wrong and poorly made. Not the normal quality that their food is. So that was the icing on the cake of an experience I just had. This was supposed to be our fun family dinner night that we have 1-2 nights per month when we don’t cook and either go out to eat or order in and this was our experience. With that being said, both my husband and I have been loyal Tida Thai customers to both the upton drive location and the Norfolk location. I will no longer personally go to either location and my husband is super disappointed in the way things went tonight as well. His choice if he chooses to go again. Hopefully this doesn’t happen to someone else. I highly recommend that they step their door dash protocol up and check peoples apps and what not to avoid something like this again. And if it does happen, don’t automatically assume someone is trying to steal 6 plates of food (which would actually total to 12 if her theory...
Read moreWant to try something new? Try a culture you’re not familiar with. It’s nice to open up your pallet sometimes and explore your tastebuds.
Tida Thai is located in the Redmill area, right next to the Petco. I remember going years ago with my family however, I don’t really remember my experience because again, it was years ago.
When we recently went .. I didn’t know how to feel. I mean the atmosphere was nice however, when I got my food I was like “oh”. I ended up ordering something I wasn’t familiar with, Lamb Curry. I never really had curry before but I knew the one I was getting was spicy because it had a chili pepper on the side. I was very excited. We started off with a salad. The salad dressing tasted very good. You could taste the fresh ginger that was placed on it.
So my food came out. It looked wonderful. A nice portion and it also came with rice for $19.95. What I wasn’t excited about for $19.95 was that the potatoes that came with the curry were hard to bite into. It was like it was very raw and undercooked. Then the peas seemed hard as if they were straight from a frozen bag in the freezer. The curry part and lamb was good. The random curly fry lowkey lost me lol. However, from being an active meal prepper and using frozen food, I was really disappointed to feel as if my peas came from that.
My mom got Hawaiian fried rice and she enjoyed it. She also got Thai tea. My dad got the drunken noodles and also enjoyed it. The lamb curry was good, minus the uncooked potatoes and peas. .
The service was good. Our waters were never empty and the food also came fast however, the food part was kind of a...
Read moreVery nice informal atmosphere and servers are top notch with a sense of humor. I've eaten here twice in the evening. My son's father-in-law and I went together both times, it's a nice night out for the "grampas" and we have a great time. I'm a curry fan so I had the red curry with beef, he had a shrimp dish and both were superb. I've never been to Thailand so I can't vouch for the "authenticity" of the food but the flavor is outstanding. They rate the spicy-ness of the food from 1-5 and I like mine to be a 5. At that rating the food is quite zesty and flavorful. The restaurant and restrooms are immaculate. We got our food as fast as we wanted it, but then we're not in a hurry so I didn't really time the service. The food is very reasonably priced, we had our meals and drinks and it cost well under $50. I have no complaints at all. Stop by Handels Ice Cream for a sundae on the way out of the shopping center to top off a...
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