Wendy's — Restaurant in Virginia Beach

The push button/self order register notates that cash is accepted, which I thought they had to legally allow for cash paying customers. So when any customer selects that option, someone from the back says they aren't accepting cash. However, there is no sign notating as such. So the customers that can't pay with card or prefer not to, they leave the store dissatisfied at the inconvenience. So my friend and I, prior to a concert nearby, decide to go ahead and pay with card. I certainly "thought" I selected cheese on my chicken sandwich and added the cost for it at 30 cents. When I didn't get it, a lady (seemingly a manager) turned their screen at the back to inform me that I didn't pay for it. They proceeded not to say anything else and I just stood their aimlessly only to realize I needed to be satisfied with what I got. The chicken was nothing like the menu photo showed and appeared to be an inexpensive patty, like from the dollar menu...even though I ordered from the regular menu. The fries were good mind you. I went to the soda machine and it was filthy with red liquid splattered all over it. I didn't feel that getting a drink there was safe but I did anyway. It was fine I guess. The floors were certainly very slippery, as if it were coated with grease and/or dirt so be careful. This was honestly the worst experience at a Wendy's and I have visited many of them without these kinds of issues. I won't return to this one. The food was bad enough at this one but the service...

The staff is always courteous and patient when ordering via the drive-through.

The Biggie Deals are the best value for your buck. Their frosties come in seasonal flavors and currently Berrylicious 😋 is now offered. The prior flavor was creamsicle. I'm hoping for banana 🍌 peach 🍑 or pineapple 🍍 is soon to come! I'm hoping eggnog or pumpkin flavors during the holidays to come.

I am a big fan of their charitable causes for adoption, foster care and children's needs. This year and at Halloween they have Coupons that help to serve their many child welfare efforts. The Jr. Frosties free for a year is your best bet! They also offer free Jr. Frosties for children who come in their sports uniforms for free!

Plenty of parking and there are some shade trees, but not enough in this summer heat.

I would like to add their drink section is Over the top with choices! I'm a diet root beer fan and this is my happy drink place!

I'm hoping to try their...

I decided to stop by and grab a bite at wendy’s, I was pleased with the customer service an freshness of the food usually my fries are cold but this time they were perfect, nice and crispy The young lady who took my order was patient and very sweet. when I reached for my cup I accidentally knocked the straw from her fingers and she was very quick to say it was her fault that she would get me a new one. While i waited a few minutes for my food she held a mini conversation, she asked the breed of my dog an the origin of her name which she didn’t get frustrated one bit when i asked her to pronounce it over and over she just kept smiling a big smile an saying it’s Lelany, she seemed very interested an focused as i spoke. my food took a few minutes but I didn’t mind the wait because of her. I will definitely...