Blue Cow Ice Cream Co. — Restaurant in Virginia

Blue Cow has some delicious ice cream. Their flavors are great and taste very rich; I love being able to take my gluten free family members here as it’s a delicious treat I know everyone will enjoy. There’s plenty of flavor profiles for everyone. It’s a nice spot to hang out. The environment is always very clean.

However, the customer service is extremely hit or miss. I’ve come in several times and had stellar service, with everyone being incredibly helpful and super friendly. Other times, you get the vibe the employees don’t want to be there.

Once I came 8 minutes prior to closing to quickly grab a treat to go, and the girl working saw me, power walked towards the door, and tried to lock it in my face, lol. They reluctantly let me in after I pointed out the hours nicely and told them I already knew what I wanted and was getting it to-go, but the other staff were obviously irritated with me even though I was in and out in under 2 minutes. I know it’s frustrating to serve towards the end of your shift when you're nearly closed, and I’m sure other customers have seriously overstayed long after closing time, so I understand where they’re coming from, but it was still a weird interaction.

Ultimately, that hasn’t deterred me from coming back again during the middle of the day— the ice cream really is so delicious, and in a...

My daughter and I visited this location a week or so ago. We were greeted by friendly and smiling staff, clean surroundings, and pleasant atmosphere. Our questions were answered in a professional and informative matter; very kind and pleasant service while having our order prepared. I tried goat cheese with blueberry swirl and banana pudding and ended up ordering the latter - I will enjoy goat cheese and blueberry swirl next time 👍 my daughter ordered chocolate fudge (I believe) and two toppings (came on a side) - both of our ice creams were delicious! We will be...

I’ve been three times! The service is top notch! The ice cream is the best in Richmond, hands down. Made with high quality ingredients and worth the price 100%. And house made waffle cones. They’re amazing.

I’ve had the Ironclad Chip (ironclads HOU beans are some of the best around) , banana pudding (hands down the best banana pudding ice cream I’ve ever had, made with real caramelized banana), birthday cake (with house made cake chunks), sea salt caramel (caramel made by them), and cookies and cream. All were delicious. I have not met a flavor that I...