KFC — Restaurant in Virginia

I actually went to the A&W restaurant that is attached to the KFC restaurant and the one day I went through the drive-thru and came home I had to double bacon cheeseburgers and they were loaded down it had an actual slice of onion instead of little slithers it had a huge piece of tomato instead of thin little dried-up one and the meat Was Juicy enough that when you bit into it it came out on the sides of your hand, the only thing is I went back the next day, I had never been there before and since I enjoyed it so much I wanted to go back, so I went there the next day and instead of ordering to I ordered six for me and my girlfriend but the next day we went there was no tomato at all on it, the bacon on it was hard and dried out it was just a couple of little slithers of lettuce instead of a whole slice like it was the day before and when we grabbed it to bite into it the bun fell apart in our hand it was so stale! I don't know what happened from one day to the next day, but if everyday would have been like the first day I went there, you would never catch me at another one D or Burger King! Price is half as much as the other places that I go to and I got a lot better quality food, at least the first...

I went through the drive thru and ordered a 5 piece tender meal. I paid for the food and the lady told me to pull around the corner and park and they will bring out my food. I pull around to the parking space right outside the door and started waiting. 5 minutes roll by and nobody yet (must be making my food fresh) I watch a 20 minute youtube video on my phone to pass the time. I didn't think I'd get through the whole video but I did. When the video ended I had enough and walked inside the building. The workers just handed over a customers food that was standing at the counter. When I approached the register the same lady that took my order said "can I help you"? I have been waiting 25 minutes for 5 tenders and a fry, and the girl that was working the fryers I assume says "oh no I forgot"? Really!? I couldn't believe it. I've worked in my fair share of retail and restaurants but forgetting a customers order? It wasn't even busy. They gave me my food and when the asked me for sauces they put the sauce I requested and poured a tiny amount into a mashed potato container. I kept it professional and just took the food and left but I will not be returning to this store...

The staff in this restaurant seems fairly friendly, the dining room is dirty and dated. Dust on the tops of the low hanging lamp shades. Stagnant water sitting in the bottom of the drink machine the icemaker has black mold growing on it as well as the backsplash for the soda dispensers. The drain under the drink machine appears to have mold on it as well and a puddle of water sitting in the floor by it. Meal was ok warm at best. The tea was rancid and disgusting. The person preparing my order, grabbed all of my food items and put them in a bag then left it sitting on the prep line (not in a heated area). Then they headed to the back and put the fries into the fryer. Once they were done rather than grabbing them and completing my order, the same associate goes and puts biscuits into the oven, then walks to the back to retrieve the fries. Just seems there is a lack of sense of urgency and manor cleanliness issues in this location. I was the only person in the dining room when I ordered and 2 cars in the drive thru. Took over 10 minutes to get mashed potatoes, fries,...