PIND Indian Cuisine — Restaurant in Virginia

Average (at best) Indian food that is overpriced given the quality and flavor of what is served. A few of the dishes aren't really even what I would consider real Indian food... more like "Indian inspired" or "Indian spiced" (like chicken tikka masala).

When you're seated they bring pieces of naan with coriander chutney, tamarind chutney, and raita. The coriander chutney was just OK and the raita was not good at all... it tasted sour/tart like they added lots of buttermilk... not at all like proper raita made with just yogurt. The below average chutney was a sign that the food was going to be disappointing. It's like going to a Mexican restaurant that makes lousy salsa... when basic staple things aren't good it's always a bad sign.

Our group started with bhel and onion bhaji... the bhel was decent but pretty bland while the onion bhaji was more like really thin and bland onion rings.

For our mains we shared garlic and herb salmon (one of those not really Indian food dishes), lamb chops, goat curry, saffron chicken, crabmeat curry, and vegetable patia. The salmon was cooked well but was pretty bland along with everything else... including their very very Western take on crab curry. It was not jumbo lump crab meat... it was more like shredded crab meat (that tasted like it was canned) in a bland and somewhat Indian-inspired sauce.

Most people ordered garlic naan but I ordered a couple rotis (thinner and made from whole wheat flour). The rotis we're decent but expensive at $3 a piece.

Overall the food was very bland and overpriced. The lamb chops were probably the best dish, followed by the bhel. I wanted to like this place, but I can get much better (like much much better) authentic Indian food for half the price back home in the SF Bay Area. A 3 is almost...

Ordered online at 6pm through the portal on the Pind website, confirming a 7:30 pickup. I walked in at 7:30 and was told that my food would be right out. I waited for over 35 minutes in the restaurant, periodically asking about the status of my food with the constant reassurance that it "was coming". When it was finally handed to me, there was no apology or mention of the reason for the delay. Even if the order got deleted from their system or someone else had taken my food, there was plenty of time to box up a fresh order while I waited. When I finally got home, I opened the bag and realized they had not given me everything that I ordered. Since, admittedly, they were very busy that night I called the following day and spoke to someone who claimed to be the manager asking about a potential refund for (at minimum) the food I paid for and didn't receive and was told that they would call me right back with next steps. Two hours later I called them back and was told that the manager wasn't actually working that day and that I would receive a call the following day to discuss the issue. I still have no idea who the first person I spoke to was or why they would tell me that they were in charge. Frustrating to say the least. The quality of the food wasn't worth the process of actually getting it, especially since I didn't receive what I ordered in the first place. Won't be ordering from here again.

Update: I received a call from a manager at this location a week later and was offered store credit or a refund. I took the refund. Adjusting this review to 3 stars based on their willingness to make things right, but still unlikely to go back due to...

The aloo gobi was so delicious and comforting I couldn't help but do a little happy dance. I got so much veggie pakora I was one happy camper. And the chicken tikka masala had so much flavor. Also the mango mousse cake was so delicious but I wish they had put it in a separate bag from the rest of my order. It sat on top of the hot chicken tikka during delivery that the mousse melted. Luckily it didn't melt completely and I was still able to try it but I just wish it had the intended texture and consistency it was supposed to. Absolutely great food. It was my first time trying them and I'll definitely order again.

Edit: docked a point cuz while their food is still delicious, I ordered a delivery and it was missing an item, my drink. It was the first item on this ticket in large print so idk how they missed it. Granted, the delivery driver might have missed it but he said he confirmed with the person that handed them the order that there was no drink (cuz I wouldn't expect just anybody to know that a Laasi was a drink anyway). I wanted the laasi to help with the spicy food. While I can understand forgetting an item...it's literally the first item on the ticket on the bag in LARGE print.

Edit: my original post complained about putting a mousse cake in the same bag as hot food and apparently they didn't learn their lesson. I got nothing but lukewarm mango soup instead of a creamy dessert for the second time. (So 2 out of the 4 or 5 times I've ordered this dessert). PLEASE PUT IT IN A SEPARATE BAG! Otherwise your food is still delicious so 4 stars instead of 5 because your delivery logistics needs a...