Starbucks Coffee Company — Restaurant in Virginia

Starbucks is always the same ONLY here. Emie is absolutely the best barista, the friendliest person, even when she is by herself, having morning busy hour, she will greet you, she will never show that she is too busy. Very professional. And- it is just a coffee, but you still want what you order: you are sure that whatever drink you place with Emie, you will get the right one. Correctly made latte is very rarely done right nowadays, especially at Starbucks. You will either get shots of espresso with over steamed , hot milk or so much bubbly foam that it is impossible to drink. IT is still $4 dollars for a small latte and you do want to get it right, and you ll get it just like it has to be here. No Starbucks near this location !!!!! makes it right. No personnel that friendly like Emie and her colleagues.... The reason the review is long is the customer service now is a impossibly difficult skill. It used to be great but now, Starbucks is lucking in good service and good skills. Send your people to see how that little location works with only one person on stuff a shift ( it is not a good things but they make it work) so they could learn how to bring old school...

Really poor service. I order the same drink every day, but I live in Hampton and usually get it there. Today I had to run to the Tabb Kroger, and figured id hit up that Starbucks. Won't make that mistake again. She gave me a half filled cup with like 3 inches of cold foam and proceeded to tell me they don't fill it because I got cold foam and no ice, and i added strawberry puree with no inclusions. I paid extra for her to fill the cup, whoch she shoved at me and immediatelyturned her back to ignore me. There's like zero puree. Bad attitude, bad service, bad drink for the extra...

I drink black coffee, and Starbucks has the worst black coffee. The service was excellent, and the worker was extremely nice. The atmosphere is primarily good. There was a ton of foot traffic in the business (attached to a Barnes and Noble) due to wandering homeless or panhandlers in the area. So there were many sleeping people and non-patrons roaming around both the bookstore and the...