Subway — Restaurant in Virginia

Frustration #1: Ordered online for curbside pickup, which is clearly noted on the receipt. At arrival, I drove all around the location, both front and back, and saw no signage or indication of curbside pick up. Waited in front of the store for a couple of minutes, and could see an employee looking at me, but he made no movement. I went into the store, got my order, and asked about curbside. Employee looked at receipt, and said "Oh yeah, I would have met you if I had noticed" I inquired as to location of pick up, and he said "in the back". I then drove all around the plaza again, noting no signage or even a Subway sign in back! I noted address and found the Subway back door, again just a door with the address number. How could anyone know curbside was available, where to go, or how to alert store you were there? Frustration #2: Asked for sauces on the side for the 2 subs I ordered. Sauce had been added to one, and sauce was also in the bag. Other sub had no sauce, as requested, but the sauce in the bag was wrong. Frustration #3: Ate a portion of each sub. The Philly- Toppings were good, but meat was heavily flavored to remind one of a Philly cheese steak, and was not a pleasant flavor. The Dangerwich- again liked the toppings, but the pepperoni overpowered the whole sandwich, and the sub was much better without them. I ate the pepperon separately. Made it more balanced, and one could taste all of the ingredients. I think this sub is only available online. Frustration #4..the worst one! The diarrhea I experienced the next day was bad! Never ordering from Subway again!

November 6, 2023 Subway may have redeemed itself a little in my eyes, but not much. I vowed I would not return, but the buy one, get one free promotion, if ordered through the app, was too good to pass up. I purchased a Turkey Titan and a BLT, both 12 inch subs. I asked that the sauces be placed on the side, and miraculously they were! I ate half of the turkey sub, and it tasted good. To my dismay, a short bout of diarrhea hit several hours later, and there was no doubt the sandwich was the culprit. The next day, I experimented by heating only the turkey and cheese from the other sub half. I heated the meat very well, as I assumed it was the culprit of my sudden displeasure. I ate the turkey, along with an avacado I supplied, and it still tasted good. The results: no problems were encountered! So was the turkey the source, with the "bugs" being killed by the heating OR was another element of the sandwich the culprit? We may never know, but I'd love know if other diners of this particular Subway have had this unpleasant...

This is the second time I've been to this location, and to be honest it's not a great one by any means. I LOVE subway, it is my favorite sandwich shop, but tonight's experience was less than satisfactory. I went in around 6pm to an empty store. After waiting 2 minutes or so (wait time was no big deal because I had to get my orders ready) I was greeted by a dishelved man who looked like his other job was a mechanic and he wore his subway shirt to that job as well. His shirt and jeans were covered in stains and grease and his jeans were torn and worn out. To say I was greeted is being polite, his first words to me was "what kind of sub"... I started working through my order albeit annoyed but I just shrugged it off. Then another guy came out the back to help. He asked if there were any other sandwiches and I said yes a few more. They both kinda snapped and said well how many?? This type of attitude continued the rest of my ordering process. I was rushed, I got 2 kids meals with apples and they didn't bother telling me the apples were in the fridge and I had to get them myself. The grease monkey also had headphones on the entire time so I had to repeat everything to him at least 3 times. All in all it was horrible and I don't think I'll be going back. Just sucks because you guys are right down the street. Oh well. I'll find some place to...

I placed an order through the app and immediately noticed that the sandwich was wrong and called the location to let them know because I wasn't picking up for 45 minutes. The person on the phone said that my order had not come through yet, I said ok and called back and she said it still had not come through. I arrived to pick up and as I expected the sandwich was wrong. I patiently waited in line and told the employee she stated that she would take everything off the sandwich and add what I wanted. I explained that I simply wanted a fresh sandwich with only cheese mayo and pickle. She became very irate yelling that it was not her fault and she would only take the items off the old sandwich. After 5 minutes of her yelling it wasn't her fault 2 other customers chimed in to let her know she was wrong and that she should just make the sandwich. She finally made the sandwich after 2 phone calls and 15 minutes in the store. Her rudeness was unnecessary and very frustrating. I will never visit this location again. If you like to feel like a valued patron, don't spend...