Subway — Restaurant in Virginia

I was in the mood for a turkey sub and I work in the plaza, so I walked over. First thing I see when I walk in the door is a big sign advertising their footlong pretzel. Well placed sign and it looked good, so why not? I got that and the sub.

When I got to the register, I ask the nice young lady that was helping me if she had the cheddar cheese sauce (that was on the menu) for the pretzel. She had no idea what I was talking about, so she asked an older gentleman (who, it turns out is the owner) about the sauce. He comes to the register and asks what I want. I say it again and POINT TO IT ON THE MENU. He mumbled something to the young lady and

WALKED AWAY TO HELP ANOTHER CUSTOMER! Wait...what??

So that left me and the girl just looking at each other. We were both so confused, like...I guess that's it? No cheese sauce?

And that WAS it, because he never said anything else to me. So I left the pretzel, took my sandwich and left.

Too damn rude and weird...

If I could give them a zero I would . Went in there on today 8-21-23 and all veggies to go on sandwiches was rotten and you could literally see it. I mean just nasty and I reported it to management who looked like he had just been drinking and still served it to other customers. They are looking for a lawsuit. Talking about this is all they have to serve. I am calling the food service authority, the better business bureau, every one else this place and or management needs to be shut down. Spoiled food being served....

The boy that waited on us was rude, mumbled, rushed us, needed to pull up his pants, didn't know how to make a salad, spoke to short to mother. The other person there never made eye contact spoke or said anything to let us know that he wasn't going to wait on us because he was doing online orders. The boy also got rude when we told him we wanted a salad and had to go get a bowl. It was way too much for him to do. Never ever experienced anything like this at a subway in my life. Wi...