Joyee Dumpling House-Vista — Restaurant in Vista

I got catfished by the website photos 🤦‍♂️

Look I don’t want to bash a restaurant, hence why I’m still giving 4 stars… and let’s be honest, even mediocre dumplings are still better than most food options out there.

But there’s a lot of room for improvement so I’ll keep things honest and maybe someone will care enough to use the feedback.

Let’s start with the good stuff… the garlic green beans were why far the best part of the meal. Huge portion, cooked perfectly, and stole the show.

Overall, very reasonable prices but if day charge more and increase quality and freshness of the food. Maybe it’s just not the best area to increase prices so I get it.

I went to this spot for the duck… but it looked nothing like the website photo. No crisp and mostly bone… just go with something else because duck isn’t this spots strong suit.

I’m 99% sure the Xiao Long Bao were straight outa the frozen goods aisle at Costco.

Rule of thumb for the future… if a dumpling spot isn’t making the dumplings out in the open, just find a new spot or don’t order dumplings.

Now I gotta say, they over delivered on the potion size of the shrimp fried rice portion but not many shrimp to be found in the pile of rice.

Overall, good spot if you’re high as a kite and looking for some affordable and big portion sizes to kill your Asian food craving. But if you’re looking for some fresh dumplings, you’ll find a better option 8 miles away over...

Came here to have dinner 12/23/2023 with my family and first encounter and issue is that the server that sat us to our table sits another guests after us and takes their order. We have been sitting there and obviously the menu in front of us was set down already (hello??? Only obvious we are ready to order right?) Second issue is the food not being flavorful as well as the calamari we ordered being over cooked. Then finally when i asked for the bill and 3 boxes, one of the other servers counted our left over plates (3) and she yelled out only 2 boxes, i said 3 boxes please? and then gave me an attitude like no other, saying and yelling No! Only 2 boxes! First off, it does not matter what you think how much to go boxes should be given, the paying customer should be able to request for an extra .10 cent box and not be given attitude. Rude service, below average food served, and the environment was also dirty and smelly. (stain on the floor from sauces, seats were not wiped etc. I give minus 5 for this establishment but i guess 1 is the...

The cashier charged an extra tip without any notice or authorization!！

I had lunch at this restaurant when it was not busy—only three tables were occupied. During the meal, I tried to get the waiter’s attention to order more food. I waved and called out to him several times, but he was wearing headphones and never looked up to check if any customers needed assistance. There was absolutely no service—I had to walk to the cashier’s counter just to speak with him.

Because of the poor service, I decided not to leave an 18% tip, but I still left a reasonable 15-16% tip.

To my surprise, I later found out that the cashier charged me more tip without informing me! I’ve attached both the receipt and my credit card statement as proof.

It’s not about the few extra dollars—it’s about the dishonesty and fraudulent behavior. Given the lack of service and the unauthorized charge, I’m extremely upset.

This is a very untrustworthy place. I’m sharing my experience so others won’t fall into...