Mattress Firm Vista — Hotel in Vista

I recently went in looking for ANOTHER new bed after only 3 years with the current. I have an extreme amount of back issues so getting a new bed is always frustrating. Also, I’ve had to spend thousands of dollars over a short period of years because who exchanges/returns beds, am I right? That in itself doesn’t make the process exciting at all. So initially went and spoke to Tara in San Marcos. She gave me so much info to hone in on what type of bed was the best fit. What really got me though is, as I walked in, I heard her telling the current customer their return exchange policy, if the bed is not right for them. I knew at that point I would be finding my future bed. I was unable to buy a bed that day, but about a week later I went with my spouse and we looked at a couple beds in Vista with John. He was very helpful and did not deviate from the current selections I had made with Tara. The process was so easy we must’ve been in and out in less than an hour. Great customer service by all staff I highly recommend coming to either of their stores when you’re going to buy your...

Love Mattress Firm!! We went in for their Labor Day/72 hour sale and had a flexible budget in mind. I knew what I didn’t want, foam. Talked to Dan all of 2 minutes before putting us on the first mattress, we liked it and proceeded to try several others, each one better than the last. We thought we made up our minds, but curiosity got the best of us and we tried the beauty rest black line. OMG. Ladies, you know when you find THE dress… it was like that for me with our beauty rest black 3 series. Heaven. Dan explained the difference in materials (it was more than we planned on spending, but 1. SO WORTH IT and 2. 24 months free financing) and the quality vs this bed and the 8 or others we’ve tried over last 20 years. Dan had a great sense of humor which made it fun, zero pressure, knowledgeable and attentive. I wish car buying was this easy. If you’re in the market, see Dan he will set you up for the best rest...

My husband and I are buying our first married mattress! I have never been in a mattress firm but we wanted to take a look at different options. We are so glad we drove 30 minutes to the Vista Store where we met Samantha. He was very knowledgeable and brought up issues we hadn’t thought about before. We told her we wanted to save money and she looked into the online outlet items. Well a month later, I had gone to Macy’s twice and living Spaces to look at their mattress department. Finally, my husband needed to go back and try out some more mattresses and we called the store to find out if Samantha was working. She was helpful to narrow down the search to our ultimate purchase of a Stearns and Foster Cassat with adjustable base. We got everything at the outlet price and we are absolutely thrilled! Even better is our mattress only takes two days when we are accustomed to waiting months from other stores for...