Jimmy John's — Restaurant in Waco

Update: 5/20/21 (Zero stars) Disappointing. Lights off in the inside lobby. Workers behind the counter ignored the 5 of us standing at the counter, after about 5 minutes of literally being ignored, I wondered if their lobby was supposed to be closed. Standing at the register we are about 3 ft from the nearest employee.

We had to say excuse me twice before anyone would even glance at us. (They could easily hear us) We asked "is the lobby open for dine in?" Without even looking up or in our direction (3 ft away) we got a irritable "yeah". Then it was back to ignore mode.

We all actually sat down to wait next to the table by the register. Never once did they greet, say " just a minute", Look up in our direction again, NOTHING. I understand if your drive thru is busy or if you are short staffed. But there is really no excuse I can think of for that kind of non-service.

We walked out. We won't be back to this location.

2020 review: As your typical fast food joint they are as expected.

Bathroom, diningroom and...

Every time I go to this Jimmy johns they try to over charge me by charging me double for "extra meat" and then only put like 3 slices of meat on the sandwich... have brought it up to them many times and usually they fix it but they still do it every time. Last time I went in the girl got an attitude with me and told me I was wrong even though it showed on the receipt that she charged me $3 instead of $1.50... I shouldn't have to memorize how much my order should cost in order to not get money...

Today I thought I would treat myself on lunch. I ordered a beach club with extra avocado, extra mayo and no tomato or cheese. The sandwich was prepared exactly the way the menu describes it instead of the way I ordered it. Just got back to work with it and now I have what is for me an expensive lunch that I can't eat. I am lactose intolerant to the point where I can't eat something if dairy has touched it. Very disappointed and frankly pretty hungry until I can leave for home in 6 hours....