Simply Delicious Bakery — Restaurant in Waco

I ordered 2 cakes for my husband and granddaughter’s birthdays. The cake for my granddaughter was amazing. It was beautiful, tasted great and was exactly what I ordered and had hoped for. My husband’s cake was a different story. It was a milestone and special birthday for him and I wanted to mark it with a special cake. He only likes one flavor cake, which I ordered. A mistake was made by the person taking the order and the cake ended up being the wrong flavor. We didn’t find this out until the cakes traveled 3 hours to our family birthday celebration and were cut. I called after the weekend to find out what happened and was almost accused of ordering the wrong cake myself. I received a call the next day from the manager explaining the confusion on their part. I was offered a $25 credit towards my next purchase, which I declined. Sadly, after such an important event being ruined...I won’t be returning. In retrospect, I feel they should have offered to refund the...

Decided I would surprise my daughter with cake cups and cupcakes. I called the store to find their exact location in Hewitt. I explained I was excited to try their cake cups and said everything looks so delicious on the website. The interaction was odd, the lady seemed bothered and said well we close at 5 just to let you know, it was 3 pm... why the sour attitude about a getting a customer. So that was the first thing that made me think should I make the drive from Waco to Hewiitt to a business that doesn't seem to want business? Now let's talk about the cake cups.... I should say a cup of way to sweet mediocre at best frosting. That has maybe 2 tablespoons of cake absolutely no taste but sugar. Terrible. Not worth the drive or money. Only thing good was the young lady at the counter very kind and cheerful and she was definitely not the woman who answered the phone. Worst money ever...

My girlfriend paid almost $300 for a cake that was suppose to be camo with three layers and each layer was suppose to be a different flavor and it was for our sons first birthday party. Well when she went to pick up the cake it looked like a three year old toddlers painted it with his hands and fingers and then grabbed a stick and tried to draw leaves in the cake with the stick, but thats not all it didnt even have three layers it was two layers and they were the same flavor. One more thing the cake was no more than 8 inches across and no more then 14 inches tall the top layer was maybe 6 inches across and the sad part is that when we told them we didnt want it bcuz it was so badly made they told us they werent gonna give us our money back and they didnt even try to make us another cake or make it right. I would never send anyone to them not even my...