"Please tell us why you were highly satisfied with your experience at Wendy's"
While I initially found it disconcerting, I came to later appreciate the overt friendliness of the manager. But yes, when he slapped me on the butt and tried to chest bump me, it was an unexpected, yet not wholly unpleasant experience. You have to admire his commitment to provide a unique experience. However the 90 year old woman who came in just before me shrieked just a little when he did it to her. Perhaps it was because, as I later discovered, that she had just had her hip replaced. But no worries, there was a doctor on the premises and wouldn't you know it, before too long he had that hip snapped right back into place! And she was only unconscious for about 20 minutes.Ah, the marvels of modern medicine. Some might judge my decision to abscond her cup of seniorly discounted chili, but for awhile there it didn't look like she was going to make it. And why should that cup of the magical blend of soup and meaty goodness go to waste? It shouldn't I dare say.
Another refreshing surprise was that they offered free unicorn rides while you waited. The unicorns were friendly and appropriately trained. They rarely impaled any guests! But hey, not even magical beasts are perfect. And to be honest, that one kid DID deserve it. And, may I add, a more graceful impaling I have never laid eyes on.
I was hoping to ride the Pegasus Unicorn, but the line was too lengthy. Anyway, even if I was able to ride a Pegasus Unicorn (hey! Wouldn't that be a great band name? Pegasus Unicorn?? Sorry, I digress) Sorry, as i was saying before I so rudely interrupted myself, even if I had gotten to ride a PU, I surely would have spilled some sort of impossible to clean condiment on my shirt. And then all the guys at work would have called me "stain boy" again. (They aren't clever with their nicknames) And it would have been high school all over again. But if I had spilled, I bet the PU could have whisked me home and back in no time. I wonder what the max velocity of a PU is?? I tried looking it up on the wikipedia but the information was sadly lacking. Thankfully I had the bacony goodness of my hamburger to comfort me, and as such, I only wept for a short time.
Mmmm. Bacon.
Question 2. "Please describe on detail how one of the staff members went above and beyond for you."
To continue from earlier, I consumed a son of the baconator on my trip to your fine eating establishment. It tasted so good that I didn't mind when I found out that is where the retired unicorns go. Economical! Upon further thought, let me applaud you on the decision not to abbrievate "son of baconator" as the marketing team would be left with rather edgy advertising choices that the American people might find harder to digest than a McDonald's burger.
But to answer your thoughtful question, let me continue. During the course of my lunch I felt a small twinge of guilt for eating the son of a baconator. It suddenly struck me, I AM EATING SOMEONE'S SON!!! WHAT KIND OF MONSTER HAVE I BECOME???
But then there was the bacony goodness calling out to me like a mermaid luring a pirate ship to the rocky shore. So I ate it and shut my guilt away in a closet where it belongs along with my private love of musicals and the gas station hot dogs and the group Nickelback. (Shh. Don't tell!) The manager seemed to sense the desperate internal struggle of my soul and offered to hold me. Which, while unexpected, was oddly comforting. I did have to decline though when he insisted on also singing "Edelwiess" while wearing- what he claimed to be- the original dress Julie Andrews wore in "The Sound of Music". I thought one of Liesl's dresses would have been more flattering as he is a slender man. While his melodic tenor voice was soothing at a very deep level, it did start to get awkward when the other patrons started to stare and take pictures.
But then the heavenly smell of bacon and fried unicorn flesh welcomed me back into its...
Read moreThe cashier patiently waited for us to give our order as we sat and pondered the menu, and even handled our difficult, coupon riddled order very well and very professionally. However, that's where the good news stops. We sat down to eat, and realized that everything was cold. We had a bowl of chili - cold, a side of chili fries - cold, 2 small fries - cold, a single cheeseburger - cold, a spicy chicken sandwich - cold, a cheesy cheddar burger - cold, and a crispy chicken sandwich - actually not bad. As the sandwiches still contained good flavor and were more lukewarm than stone cold, we did not complain about them. However, fries, chili, and cheese that is suppose to melt, could not go unnoticed. Back up to the counter they went. The girl was again nice and super professional. We asked simply that they nuked them so as not to waste time or food. However, they were gracious enough to completely replace the food. Happy to be sitting down again with the feast in front of us, we dig in, only to find that the replacements were just as cold. Back up to the counter we went, again. Finally, we got nuked food, steaming hot out of the microwave. But by then, our already cooled food was stone cold and all flavor was completely gone. It was a complete waste of money, and a complete...
Read moreThis location used to be fantastic. Tonight around 5:30-6:00 they weren't too busy but the service was terrible. Staff was incredibly rude, particularly a lady at the drive thru window while we were paying. We both got sick after eating as well.
After we were handed our food and immediately turned away and ignored for a good few seconds a third crew member came to the window. We asked for ketchup and received a clump of ketchup packets covered, I mean COVERED in honey. Made a mess all over the car.
Even if they had been busy, this was still hands down the worst experience I've ever had at this location, the staff clearly weren't bothered to do even the bare minimum.
The inside of one of our sandwiches had a gross looking green spot that didn't look like anything belonging on a sandwich. Neither meal was finished and I'm just hoping we don't get food poisoning....
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