Panela De Barro Restaurant — Restaurant in Waltham

We were excited to try this place out given its positive reviews and close to our house. We called and were told the meals are weughed and cost $9.99 per lb, which we were fine with. We went at 530 so no crowds and we thought we would get everything fresh and seated fast. After filling up our plate and going to the meat counter, we were told there was only 1 meat ready and it was well done. Since we like thing rare, we asked how long it would take before other meats would be done. We were told at least 15 minutes. I said we would wait until there were options of meat we wanted. However, we were told that if we came back for meat it would cost $17.99. I explained that I did not want the well done meat and we were not told when we came in that it was the only option. They were very inflexible. So we took our business elsewhere. It was unfortunate since we wanted to support a local small business so too bad that they were not willing to work with us when it was their fault that they did not have food ready when...

They have 3 tiers of pricing; $9/lb for a plate of meats, salads & rice, $13/lb of your plate is 50% meat & $18/lb if your plate is only meat, which was fine.

But once we got our salad, rice & veggis set and went to get our meats carved, they only had 1 kind of meat, and it was well done. We were told we'd have to wait for the medium-rare cut of the 1 type of meat. Ok. But we had to pay $9/lb for our salad and rice. Ok.

But when we go back to get the meat in 10 minutes, we'll be charged $18/lb then because it is just a 🍖 🍽. I would have been fine paying $9/lb for my 1.3lbs of beef, rice and salad, but I was not fine being charged the $18/lb because they didn't have the meat ready. I would have been fine if they said come back when the meat is ready and we'll charge you the same $/lb as if you had gotten it all together the first time.

Buyer beware; first on the undisclosed tiered pricing, and then on the limited selection and the bait and switch to the $18/lb...

First of all this is the king of review that I hate to do but on the other hand I must to. What I’ve experienced at this restaurant is unacceptable As a Brazilian I wouldn’t recommend this food not even to my worst enemy. Seriously Salad bar and hot bar area: food taste anything but Brazikian. There’s no flavor Churrasco(barbecue): I got served extremely over cooked meat. As the carver was serving me off the meats I could tell the meats was horrible but I was that hungry that I’ve decided to give a try and ignore what my eyes were seen. Big mistake! At first glance I had to throw away the whole food. I left the place and departure on my way to another restaurant When I brought my plate to the scale they have charged me for the food by itself PLUS the plate weight. I would give zero stars the pros were about the servers they’re really polite and had this small and nice conversation but that’s all Be...