The Sub-Way Pizza and Subs Inc. — Restaurant in Waltham

Instead of changing the name to “wicked pizza” you guys should change the food you serve. Seems like you can’t fill in the shoes the original owners left for you and It’s obvious you’re avoiding this review section and can’t handle constructive criticism very well. if you guys are going to take over very well, known popular restaurants, especially for Steak Tips then you should try your best to keep the flavors the same. The last 3 times I went there, my subs were soggy, wrong toppings as well and steak lacked flavor. I keep seeing the new owner comment under everyone’s reviews saying call us if this happens but you really think we’re gonna make a big deal over a sandwich or pizza? No one’s gonna call back or return back to let you know what you did wrong. Instead, all the old sub way customers are unfortunately going to part ways since you can’t serve the same consistency and flavors. Good luck to You guys though. I hope things go back to how...

I have been a Waltham resident my whole life and have always loved The Subway . Some of the best food in Waltham , definitely the best steak tips. My wife and myself ordered two grilled chicken dinners and both of the dinners had something really off about them . Both dinners had a very strong egg smell and that leaves me to believe that the chicken was bad or going bad . No salad with the dinners , which had always come with them . I hope whoever took over reads the comments and takes it seriously! This place could still be really good if they turn...

Sadly, just had my dinner tonight and everything reeks of new ownership. Walked in and saw a crew I didn't recognize. I used to love their chicken breast and steak tips combo. I can understand prices going up in this 2022 era, but also the new guys don't know how to cook. Chicken is barely seasoned, might not be marinaded, and overcooked to rubber. Steak tips still have a good sauce, maybe the only thing that might be good on the menu. Pizza was fine, don't know why I wouldn't get a cheaper pie from...