I had a terrible experience at Tara Restaurant and I strongly recommend avoiding this place. My first interaction was over the phone, and the person taking my order was extremely rude. Despite this, I decided to give them a chance since it was my first day in Waltham. I was told the food would be ready in 15-20 minutes, so I arrived 20 minutes later.
When I got there, the service was just as bad in person. I was completely ignored upon arrival, with no greeting or acknowledgment, despite the restaurant being nearly empty. There were three employees visibly working, yet I had to repeatedly try to get their attention. When I finally did, the older woman who seemed to be in charge was incredibly rude, telling me they were just starting to make my order—two pizzas and wings. When I asked how long it would take, she brusquely replied 5-10 minutes.
I came back 10 minutes later, only to be ignored again. As I waited, I noticed that none of the staff were wearing gloves or hair nets, despite visibly sweating. I saw the older woman handling various items like phones, pens, and papers before touching the food without washing her hands. I asked, in Spanish, if they don’t use gloves, and she rudely replied that they don’t and asked, “What about it?” When I expressed discomfort due to a health condition that makes me sensitive to unsanitary conditions, she began yelling at me, questioning my condition, and telling me I shouldn’t be ordering out. That woman had no manners yelling to the top of her lungs at me.
Her behavior was so disrespectful that my sister and brother had to step in. Eventually, she refunded my money, but the whole experience was appalling. Also, they have a sign that says they will charge you more if they feel you have an attitude. This place is dirty, overpriced, and the staff clearly has no regard for basic hygiene or customer service. I highly recommend staying far away from...
Read moreI should preface this review by saying I'm way into pizza.
Walking into the place, I think it definitely reminds me of home. Really nice smell to it, baked goods, everything seemed fresh. This is family run and owned, you can tell.
I ordered a half Sicilian with bacon online with an order of fries. They had it ready when I got there in like 25 minutes. Friendly enough staff, speaking Spanish. If you, like many of these other reviewers, can't stand hearing another language in Waltham of all places, maybe don't go to a restaurant that specializes in ethnic food. They clearly speak and understand English, too. Service could not be more professional on that front.
The food is pretty good. The pizza is tasty. The bacon was really nice and genuine. They gave me a whole lot of pizza. Not so much sauce which is how I prefer it, a little more cheese than average, and a pretty thick crust. Not everyone's style but the pizza definitely catered to my tastes. Solid 8/10, would absolutely order again.
Fries were pretty standard pizza joint fries, a little crisper than average of anything. Also tasty.
Whole visit was enjoyable and I'm going to order again for sure. Very affordable pricing.
Definitely continue to support small places like this in Waltham. Moody Street is one of the best places to come to eat...
Read moreediting my comment
Since I made this review the quality of both the sub and the wing dinner has gotten much better. The size of the wings and consistency of the Italian sub has been great every time I have gone since making that comment. I also noticed that they increased the price of only the Italian sub from their main ordering website. I feel like that was personal ;)
I change my review to 5 of 5 stars. These people are very genuine and definitely put a lot of love into their work.
Old comment
I've been going here since I moved to Waltham. Was always very happy with the food. Tonight I ordered what I usually order, large Italian sub and order of chicken wings. Both items were substantially less portion than they ever have been. Yes I got six wings like usual but they must have been baby chickens because they were so small. The Italian sub was also much smaller. I'm not sure if they gave me a small by accident but I was very displeased with the amount of food I got compared to what I used to get. It really upsets me this was one of my favorite places but I just can't order from here if the portions are going to be this small. I understand times are tough but tonights meal was very sad. I hope they see this and reflect upon it. Until then I will have to...
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