I normally wouldn't post a poor review on a local restaurant. But however, last night we had decided to order Lee's online & I would pick it up. I ordered 8pc meal & a box of mixed livers & gizzards. About 15 minutes after getting confirmation email that my order was being prepared I get a phone call from Lee's. The young lady said they had to drop new order so it would be another 30 minutes. I was fine with that, knowing they would be fresh & hot. So I get to the store, wait in line for 15 more minutes, not exaggerating the time. Then when I get to the window she says it will be 30 minutes to wait they have to drop some gizzards & they don't have any livers. I explained to her about them calling me saying they were dropping them 45 minutes ago. I told her I couldn't wait another 30 for the gizzards. She said well I wrote your name down & tell them who I am on my next visit & I will get a free order. She couldn't refund the $8 I paid on line with my card. So actually the next time I come in it wouldn't be free, since I've already paid for them. She seemed confused 🤔. So I'm still short $8 & no gizzards or livers. I don't think we will visit this Lee's anymore, unfortunately
Update on my review. Ryan the owner replied to my review here almost immediately, called me & left a voicemail, & even text me. We finally had a chance to speak on the phone, he humbly apologized for the mistake & confusion of my previous visit to the restaurant. He's making a refund & giving me a gift card for my trouble. He seems like a good guy & trying to operate a great business. Things do happen, mistakes are made. No harm no foul, Thanks again Ryan for contacting me so quickly. We will continue to order from your...
Read moreMy girlfriend, and I, were very surprised. What an excellent eatery experience. Very few people, very clean inside/outside, very friendly, and staff was professional and quick. Two older ladies and a cook running the entire operation. We were given all the time in the world to order without feeling rushed. As we decided, the lady at the register continued getting orders out of the drive-thru. When we finally ordered, it was no more than 20 minutes to receive our hot, fresh food. So delicious. Everything was included. Did not have to make a second trip to get utensils or napkins. Sat down and ate, still, without being rushed. So relaxed and quaint. Out the window was a perfect view of the Auglaize river with the sun setting on the horizon. After we were done, the register lady made her rounds to our table to take away the trash and empty containers. She also re-filled our jug of tea. She was just so nice. The bathrooms were perfectly clean and stocked. Floors were clean as well. We stopped on the way out to talk to the staff and tell them about the pleasant atmosphere and really good food and to thank them. My girlfriend, and I, walked the banks of the river before we left on our way home. I'll be going back again soon. I recommend this great experience to anyone in this area, who are in the mood for chicken, to stop here....
Read moreUPDATED REVIEW! I visited the Wapakoneta Lee's again in 2022 and I have to admit that it is like night and day from the time of my original review. They were open and the crew was friendly.
Overall, the food was excellent and matched the quality I expect from a Lee's restaurant. Surprisingly, they actually had gizzards and chicken livers on the menu (The Lima locations don't have them anymore!). The gizzards were perfect but the livers were overcooked and dry. I'm guessing they may have been sitting around for a while since they are probably less popular - not inedible, but not very good.
I'm happy to say that the new management has done a great job turning this location around and wish them a bright future!
Keep up the good work!
--- Original 2019 Review --- I visited the Wapakoneta Lee's twice with nobody working during during business hours. I thought the place had closed.
The third time I visited, the person working was very rude, as if I was just inconveniencing him. The food was very different from what I had come to expect from the Lima Lee's, particularly the Cole Slaw, which was just a nasty green sludge. Everything was also...
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