This location used to be our Go-To for the Eggnormous Burrito and double crossan'wich with sausage and bacon, however after our visit on 7/6/2019 we not be returning. Wife requested cinni-mini's and I had my usual crossan'wich. Mini's were presented effectively raw, not looking baked in the slightest and without icing. When I took the mini's back in, the person on duty took them into the back and returned a minute later. I was then told, 'they're hot now' and given two icing cups. I returned to my car and looked back into the box. It was the original, unbaked product. In the interim, my wife had tried my hash rounds and asked me to try one. Colder than room temperature. When I took the min's and rounds back inside, I was informed that the mini's had been microwaved to heat them. When I requested new ones, I was told all of the ones in the back looked the same, and that they would refund my purchase. When I suggested they throw out the mini's, I was told that the general manager would have a fit, that the mini's were to be kept for at least a day after baking, and to be reheated and used. When I expressed my discontent with this visit to the lady on duty, she expressed amazement that I had received high quality from this location on all prior visits. My purchase was refunded, and I departed. On the way out, I took a bite of my still untouched crossan'wich. Not even warm. The lady servicing the window was personable and polite, the only part of the visit that went well. We will not...
Read moreOrdered 2 cheeseburgers, ketchup and cheese only and a double cheese burger ketchup and cheese only. Was told to pull around to the front although no one was behind me. The first time there was no cheese on any of the burgers, the meat was falling apart and there's was so much ketchup, the 2nd time there was ketchup and cheese on the burgers but the hamburger was pink and wasn't cooked the whole way through at all. Felt sick after eating here.. This place needs to be shut down. Wish I had a receipt to get my money back but they didn't give me one...
Update: getting money back. Nice people during day, just don't go around 8 or 9 at night depending who's...
Read moreNever really had any problems here before. But today was total BS. Started placing my order, she said she couldn't hear me. I was yelling out my order. I managed to get the first part, and she cuts me off before I can finish. Tells me how much it was. I said several times that I wasn't finished, and she never responded. We get to the window, she never spoke, just held out her hand. My husband hands her the money, and I told her I wasn't finished ordering. She just looked at me like I was speaking some strange language. She could have at least acknowledged me, maybe apologize? Nothing. It...
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