Just so disappointed in this place. I stopped going there about a year ago because of their lack of quality, professionalism and service. For starters I’m a diehard BK fan. I decided I wanted BK today, been a while…things have had to of changed. Nope. Not at all. Ridiculously slow. Burger patty was cold. Fries were wayyyy greasier then they should have been. The spicy nuggets they have. No. They’re so just not good. Super oily. Powdery texture. Half were warm the other half not so much. Also the split drive through is a joke. I was in the right lane. Not 1. Not 2. Not 3. But 4! FOUR cars that came AFTER me got to order first in the left lane. Like what? I complained once before about some issue I had the very last time I went there, manager called me and said “whoops I dialed the wrong number” when I answered and never got another response. Honestly you can’t even blame the employees. At this point, it’s the managers to be blamed. They just don’t care. They don’t train their employees to have a passion to perform well. And I get it, “iTs JuSt a BuRgEr KiNg” no bro. I’ve been to fast food places in several different parts of the world. The management they have here just doesn’t care. And if they did, then why has the ‘new’ Burger King sign been sitting packaged (poorly) in their grass for what…a month. No one at this place cares. People want the minimum wages brought up so much for places like this, yet nobody especially at this location is doing anything to show they deserve it. Honestly I want a refund for my order today. 96% of it went in the...
Read moreIf I can use negative for reviews I would. I went there on Saturday 4/13 i ordered a filet of fish. With extra tartar and onion rings. I got a burnt fillet of fish hard as a rock all roll no fish,. No extra tartar and french fries. When I went into the business I was ignored like i wasn't standing there and when I told the man behind the counter that they messed my order up he reached into my food bag pulled out fries then dropped back into bag as he was making noises and rolling his eyes then gave me a dirty look as he hesitated to go get the onion rings . Another woman walked up and asked what the problem was and they started mumbling. Both employees hands were dirty especially both their nails Their face is greasy with oozing acne, their Hair is greasy and unbrushed. Their demeanor was horrible towards me from beginning of order. I paid $10 for a meal and the only thing I could eat was the onion rings and not even all of them cuz they were cold and mostly raw , im glad i didn't get sick. I will never go there again. I emailed corporate as well about Burger King food and service/ appearance in Washington disgusting. I do not recommend eating here unless you want...
Read moreBurger King has fallen far in recent years, but this location goes above and beyond to be the worst example mismanagement and lack of quality control.
Routinely sandwhichs are made incorrectly. Things are old and cold. They are out of ingredients, etc.
As a point of example the Whopper melt just released. I got some takeout to try it out and the sandwhich was made SO incorrectly that I can't even say I've tried it. No toasted bun. No cheese. No onions, a tiny amount of sauce. They left out half the ingredients. I had to look at youtube videos of reviewers trying to sandwhich to confirm that theirs looked nothing like mine.
This place is a bottom tier location and everyone knows it. This place is a ghost town around dinner time while the McDonald's 1 mile down the road has a huge line. Let's just say I wouldn't be surprised it this location closed in the not so distant future. If you want to see an example of a BK location that does things correctly, the one in Denville is...
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