Dunkin' — Restaurant in Washington

I ordered a medium coffee with 2 creams, 1 sugar, and 2 pumps of vanilla on the mobile app. I arrived 10 min later to the store and my drink was not ready. So, I waited patiently until the the staff tended to the last customer in line. A few minutes passed and still no drink. I noticed the staff (2 gentlemen) began to laugh and clown around without making the next drink. I went up to the counter and asked if my drink was ready. They asked what it was and I told them I ordered on the mobile app. They found the ticket to my drink and proceeded to make my drink in a hurry. I left, went back to my office, and took a sip of my coffee. The coffee was not what I ordered as it had no flavor. I went back to the store and waited in line to let them know that the drink was not made correctly. After a few customers, it was my turn and proceeded to tell them of the situation. They took my drink back without an apology or concern. I then had to wait a few more minutes until they corrected my drink while they juggled other orders. I tasted my drink before leaving and it was overwhelming with the vanilla taste. I didn't want to deal with getting another coffee, so I left.

This could have possibly been avoided if the 2 men weren't pushing each other around, putting sticker orders on one another, and taking phone calls and joking about it. It seemed like 2 children at a playground with no supervision. I doubt I will return.

UPDATE: It's been a couple of months now. My rating was 1* all around but now giving 5*. Since the two gentlemen I mentioned above have left, the service has been great and my coffee is always ready for pickup. The ladies that prepare the food are great. They recognized me for what I went through with my previous review, and every now and then ask me if my coffee is...

The donuts with cream were delicious, and I asked the workers if I could take a look to see how they make them. To my surprise, there were aliens dumping their cream in order to add it to the donuts. Before I could fully take this in, a guy in black with a briefcase asked me for my ID. I didn't know what he was talking about so I just ran out of the shop. Unfortunately, I was shot by a man in black and when I awoke I found myself in a hotel room with my own bed and a very secured door. I had no clothes and my roommate was a naked man with four hands and three eyes.

Overall, I was disappointed with my experience at this particular donut shop. The donuts and cream were delicious, but the security measures were extremely intrusive and intimidating. I would recommend this place for its donuts, but warn people to be aware of the security...

Extravagant iced coffee, and delicious glazed donuts. The service was normal at first. But then, don't blame me, my curious eyes started snooping around the place and saw a few things such as handcuffed, tall, green men baking the donuts I was eating. Anyways I sat back down the these two well-suited, clean, elegant men offered me some sugar in my drink, it looked more like powder but they said it was special sugar. After that I felt very sleepy and i dont remember anything else after that.

Now I woke up in a chair infront of a large, tinted glass and a table with a chair behind it is infront of me. I don't what happened but they said they would bring me to Area 51 if I told them what I saw! What can I say? Im just a...