Heights Seafood — Restaurant in Washington

I went in to this establishment, as I see a lot of DC workers frequently stopping by as I drop my kids off. I've stopped in on multiple occasions and have always been greeted by happy faces (customers) however they deal with the lack of professionalism and cleanliness that is needed to run a restaurant. On two occasions I've had long black straight hair in my breakfast sandwich. The second time happened a few months later, however today waiting for my food that took 35 minutes for a breakfast sandwich. Is beyond my stomach desire. Than, to be charged again and when I showed them my phones statement continued to place blame on me for just standing in the corner. The experience I received from this establishment and the way they treat patrons that are clearly basis and unfair to the community. I shop and support my community 100% and feel we should receive equal treatment. I truly hopes this find you well and the issues in your establishment can be tightened up. Not the...

I called in food for my administrator and they still weren’t ready for pickup when I walked in. It’s the short asian old lady with the glasses. I told her I was here for pickup and she was worried about the ppl that were still deciding what to order. The food is mediocre and a lot of mediocre food lovers buy food there. No soul in the food at all. 12th street Murray and Paul or brookland grill I where I go. That old noodle hag had a nerve to have an attitude with me and throw my receipt down and say thank you. I waited 20 minutes for an ORDER I CALLED IN, I should be the only one with an attitude. With that old nasty soggy black banana pudding filled with bacteria they scoop and serve to ppl. I cook or spend from a black owned restaurant..no more chinas or wherever...

The food was very nasty. I had Turkey Wings, Sweet Potatoes, and Cabbage. The cabbage was not seasoned. The Turkey Wings were dry and the sweet potatoes were okay but I've had way better. When I checked out with my credit card, the lady asked if I wanted a bag and I said yes but she didn't charge me for the bag and swiped my credit card. When I asked if she was going to give me a bag, she said you didn't ask, and I said I did. She just looked at me as if she wasn't going to give me a bag. I asked if she was going to give me a bag, she said 5 cents. Hello, I used a credit card. And guess what, I walked out of there with my food In my hands. Customer service?? 5 cents is not hard to come by. I will never...