Janess Backstage Chicken & Waffle Kitchen 3 — Restaurant in Washington

The first time I ordered it took about an hour and a half to prepare I’m guessing because they just slaughtered the chicken. Anyway I got the chicken and waffles and it was really good. My second and last placing an order I placed and waited 3 hours to for them to confirm my order only for it to be never confirmed. I hardly write reviews but lack of customer service is out of this world. They don’t answer the phone, they take forever, and it’s not worth waiting hours wondering if you’re really gonna ever get your order because your probably gonna get...

Ordered my food from here to pickup using Uber Eats. They gave it to a Uber delivery driver. This happened right before close. It was late and I was hungry. Plus what I ordered was Buy 1 Get 1 Free so I was really looking forward to my food. Thank God Uber refunded me. The number featured in the screenshots is what they use for pickups...

NO STARS - Unable to give any stars because 45 minutes after placing order, I received a text stating order could not be filled and I would receive refund in next 3...