It really pains me to write this review. We've been going to Alpine at least once a week if not more (probably too much) since they opened. We've gotten to know most the wait staff and bartenders pretty well and have always enjoyed going, even if it wasn't a perfect experience every time. But we just can't go anymore. As some of the other reviews mentioned that 5% fee they snuck in on people is bad enough, but what most people probably don't know is they DID increase their menu prices and astronomically increased their drink prices. 2 double drinks after fees and small tip were almost $70!!! Combine that with lackluster service, for example, serving a drink to people at a bar then ignoring them for nearly 30 minutes (not the first time it's happened with this particular bartender) when we wanted food, tried to get their attention, even went up and stood in front of the pizza window with zero acknowledgement. They weren't even that busy. We just can't go there anymore. It's very sad, we loved it and brought everyone we knew in there but we can't continue to defend them. Hopefully ownership will get the message, but they have too many other business they own to really care about one. Oh well..check out Tim's if you want a good drink, food, and "dive bar" atmosphere in...
Read moreWas really looking forward to having a great breakfast place near home! Finally ordered breakfast for take out, on New Year's Day, and was taken aback when I was told they had forgotten to add the "container fee" for my take out order when they told me my total over the phone. I have never heard of a to go container fee. Came out to $1 per container, so be prepared to pay for your containers if you order take out.
My husband ordered a breakfast sandwich, which looked like a sad small McDonald's Sausage Mcmuffin in the container all by itself. The huevos rancheros and egg and meat combo were okay, but I was just left a little disappointed. I will for sure never order the breakfast sandwich or take out from there again. Based on other reviews, I may give them another go for dine in only if I'm ever in a coffee and pancakes...
Read moreAte there today. It was okay. Portions are huge but chicken fried steak was dry. I normally wouldnt write a review like this one. HOWEVER -- this business has decided to hop on the trend of adding a 5% service fee that DOES NOT go towards its staff and labor.
When transportation costs or rent increases, you do not see a fee on your restaurant receipt for "Transportation Fees" or "Location fee". These fees are a way of restaurants to off-load rising pricing frustration towards its labor. It's crap and it should be rolled into the price of the meal w/o pointing it out directly.
Total BS -- if you are a business owner and you do this practice: you should display this information visibly before I enter your establishment so I know not to do business with you or find me 1-star reviewing your restaurant...
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