Domino's Pizza — Restaurant in Waterbury

I called 5 times, never picked up the 3 times...the 2 a lady answered said can you hold? And immediately puts me on hold both times! Never the less waiting each call for 10 to 15 mins like seriously? So i was like you know what ill just go there and oder bcs they dont wanna take my order for over an hour...so i come, i see one girl which is prob the one who answered the phone the two times. Nobody says anything. No greeting nothing! Teo delivery guys walk in....again im not acknowledged!! They are standing infront of me just doing whatever... like i wasnt even there!... over tens minutes and the girl finally says can i help you? I said yea, um are you going to be able to do my order? She smirks, says possibly! I had to laugh bcs if not i was going to spazz, i said wym? She said im the only one here doing it all thats what i mean! Eye roll...im like idk why you have to give me an attitude? So i was like ok....i was pissed! So dhe turns her back towards me doing boxes and shes like what do you want? I tell her my order....she huffs and talks under her breath like its a problem what im getting...the 20$ deal... and then i said whats it going to take like 15 to 20? Ima wait in my car outside. She said nothing...while waiting in the car, a guy with a cart from the liquor store hits my car/wheel...with it and keeps walking like nothing happend!!! What is wrong with these people!! They give no * for anybody else. Just so rude. .....ive order before, just a few days ago actually and the two guys there did everything right! No problem!!! Its a pick and choose type place... so annoying. Even if your busy you still need to professional point blank...i have to when at work, we all do...after waiting for so long to actually order and now having to wait for it to be made...lets hope its...

It is with a heavy heart that I document this because the female of Indian decent is an extraordinary worker. I've seen where she has SOLELY manned the store on a Saturday morning, online, walk-in and phone orders and even though I stood there waiting endlessly for my order to be ready, I had no choice but to tip her on how she maneuvered herself without displaying stress! However, I bought a pizza a month or so ago and her hair was on the box, not bad, right! Today, again, she was the ONLY person in the store and she provided excellent service as usual, but, sigh, I served my husband a couple of the hot slices on a paper plate and found her hair when he was done. Sigh, ok, so I thought that was the only bout of encountering her hair. I had mine a little later so I heated mine on a dinner plate and guess what, hmmmm, her hair again! OMG, I almost threw up, never a good thing to see hair in food! Anyway, thanks to my second "hair experience", I will begin to create my own pizzas until I'm able to perfect the art at home! I'll reiterate, she's an exemplary employee but, sorry, this was the straw that broke the camel's back for me. I honestly wish her good in her endeavor. Just a tip for Dominos and other food establishments...HAIR NETS ARE SUPPOSED TO BE MANDATORY!!! NOTE TO DOMINO'S, 158 MANOR AVE,...

Food is good, no seasoning other than the sauce but there's hope: you can get a dip cup of garlic butter or something to squeeze in a dab of flavor. "Sandwiches" are tinier than other sandwich places and have less toppings than a slice of actual pizza. The garlic twists are phenomenal. One of our pan pizza was soaking wet. Luckily we ordered 2 so all was not lost cuz the other one was fine. Def not a great pan pizza, but but still a "good enough" pan pizza. Our favorite pizza spots keep getting shut down for various reasons, and domino's is consistently the same type of "good" where it could be better but they aren't allowed to be better. The value is great, and the service is great. I think the sauce is sweet and the cheese is melty in an American cheese way more than a stringy mozzarella way. The cookie brownie is under cooked and mushy but the lava cakes are great. If you go in with low expectations, you will be delighted. My kids love watching them make the dough. Also, be careful pulling in and out of the parking lot. People drive like fools who can't tell their left from their right, and don't check before reversing and don't stay in their own lane or use turn signals. God bless the delivery staff, they must go through hell driving around here lol...