Sun Hing Restaurant — Restaurant in Waterbury

This is the second time my family has had an issue ordering from this establishment. My sister placed an order and because she was paying with card, they told her that she will have to pay $2 extra. She wasn't happy about it, but she did it anyway. They then proceeded to tell her that if she didn't give a tip, the driver might not deliver the food and it could take 1-2 hours for it to be delivered without a tip. She told them no thank you and then had to call them back to cancel the order. When she called, they told her they could not refund her money and it wasn't until my sister began to get angry that they said they'll refund it but it will take 5-10 business days. If I could give 0 stars, I would. We'll never order...

They are terrible!!!!!!!!!!!!!!!! The owner lady was herd yelling at another customer the whole time I was ordering on the phone with her other worker. Than the guy messed up my order, and the lady tried to lie and say she was next to him hearing my order the whole time and refused to fix my order and bring me what they messed up. than she I had to pay a difference and wait an hr maybe more. When the other employee had heard me clear cuz he repeated my order back to me like I had ordered. i bet it was just that the owner was being loud in his other ear and threw him off after I hung up on the phone. She was ruid on the phone with me and yelled at me and wouldn't even let...

This restaurant doesn't get the orders right. We just order food tonight and two of my orders are not what I order but my receipt said what I order but when I got my food tonight they were not what I asked for and when we call back to get my order right they will not send a driver back to get the food. We have to wait until tomorrow to get our money back. Heck no this place isn't a good place to order from. They are rude and disrespectful. They need to listen to their customers especially those who have allergies that can't have certain foods which is highly disrespectful that they don't listen to anything that their...