We were in Waterloo for a softball game (out of town) and found the store very confusing. There are two windows and it was 9:30 and we didn't know the store was closed. There were workers in the inside but they couldn't come to the microphone and tell us they were close. We weren't the only car waiting to see if they were open. There were 2 cars behind us. Everyone's driving in a circle wondering if we have the wrong window etc. I think it is funny that a DQ closes before 10 p.m. in the summer and the hours were not posted anywhere. We couldn't find them on either window, door etc. So we left and went to the Ice cream place next door which was open, friendly, good and cheaper. Win, Win for us but thought I would...
Read moreWent through the drive through for some ice cream tonight. The young gal sounded like she'd rather be anywhere else on earth. After listing one item, she practically interrupted us to bark "is that all?" No, my husband said, and listed the next thing and again she snapped "Is that all?" My husband and I looked at each other in astonishment. No, he said, and finished our order. She started to tell us to pull around and then said "sorry, could you repeat that? "Which thing?" my husband asked. All of it, she replied!! She was so busy interrupting us to snap "is that all" that she didn't even get any...
Read moreI was disappointed because some lady cut in front of me and she didn't even order. She ordered when she made her way to the pick up window and then ordered. There was a line of cars behind mine and we had to wait longer because they had to take time to complete her order even though she didn't go through the...
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