Facets — Local services in Waterloo

I don't buy much jewelry and neither does my wife but when I do, they are my go-to people. The best thing about them is that they are a custom jeweler. You can have a rough idea about what you want and bring it to them. They work with you to make it happen.

AND the customer service out of this place is impeccable. Not to mention, they really know what they are are doing. When you go there, you usually deal with one of the people that is either designing the piece OR and doing the fabrication. It's actually refreshing to talk to someone that knows more than you do about a product. You are not just dealing with some college kid that is working there for the summer. They know what they are...

The center diamond fell out of the setting in my wedding band of 20+ years, so we decided it was time to set it in something a bit more modern. As soon as I showed Dave the old ring, I could see the ideas beginning to form in his mind. He listened to what I liked/disliked, asked questions, and began to draw potential designs. He made the absolute perfect ring for me, which even incorporated all of the original band's side diamonds! Dave is a talented jeweler/artist, and I would recommend him to anyone for custom jewelry. Gorgeous ring, reasonable price, excellent service, knowledgeable staff!! I...

FACETS has the best customer service. It's the only jeweler I know that creates just what you want. I had a Wide band and he set a 3ct princess cut perfectly in the center. So happy with the finished ring. Now I'm considering a 3ct pear cut to replace my 1ct pear in my engagement ring. He also includes an appraisal for you. Thanks love my...