Pokeworks — Restaurant in Watertown

I went to the Grand Opening and I was pleased. I thought it was on par with service, environment, and quality as other Pokeworks locations that I've been to. I thought they did a good job handling orders and still managed to be organized and efficient. The manager (I believe? by the door) was welcoming and staff was nice and patient.

They also had Spam Musubi which I have been wanting to try. I had to take my order to go so I could make it work. Rice was still warm when I got home and fish was soft and melted in my mouth.

Excited to return. Happy to have this location! It's been tricky trying to go to Harvard or Longwood because of proximity and ease of commute. I've been waiting for this location to open for 3 years since they announced it's initial open of...

I picked up from here yesterday after work. I ordered two bowls. The staff asked me if I wanted avocado. I said yes, only to find out that I would be charged an extra $1.50 per bowl for it.

I told the staff that the person preparing this did not tell me about the cost. The staff person at the register asked me if I still wanted the avocado. I said no. That’s when they took my two bowls, reached into them (with gloves hands), scooped out the avocado, and placed it back inside of the serving tray. The avocado still had bits from my bowls sticking to them. This is unsanitary, and should never happen at a restaurant. I am not a fan of waist, but cross contamination...

I don’t normally leave reviews, but I’m furious and want to warn others. Do NOT waste your time or money at this place. Prices have gone way up, while portions have gotten even smaller. I paid over $20 for a “large” bowl and walked away with something that barely qualifies as a snack. I honestly should’ve walked out when I saw how tiny the bowl was and how stingy they were being with the ingredients, but I was too polite, and now I regret it.

There’s nothing worse than spending that much on food and leaving still hungry and pissed off. If you enjoy being ripped off and disappointed, this is the place for you. Otherwise? Save yourself the frustration and go...