I WAS a regular customer for morning coffee at this location but after today I will not be back! A curly red haired girl employee was extremely rude to me in the drive through line this morning. The car in front of me was a sedan and sat lower than my car which is a large suv, this particular jittery joes has a credit card iPad type device on a retractable arm outside the window. Since the previous vehicle was lower than mine I had to reach far out to be able to pull the iPad and retractable arm towards my car so I could pay for my coffee. The iPad popped out of the holder which wasn’t very secure in the first place, but no worries I placed it right back in and waited for my coffee. I could hear the girl behind the window talking trash about me and saying that she couldn’t believe I pulled the iPad out and just basically being snarky but it’s mirror tint on the drive through window so I couldn’t see her but I heard her. After she finally opened the window to pass my drinks she said “for future reference DO NOT pull our iPad out of the holder” I told her I did not pull it out, it fell out as I was pulling the retractable arm towards my car. She continued to be rude and acted like I did it on purpose…..I told her “thanks for the reprimand but we will NOT be back! She just stared me down and rolled her eyes! My friend in the car was even shocked at this treatment of a customer! Last dime I spend at your...
Read moreI’ve come to this location 3 times while visiting family and I have gotten the wrong order 2/3 times. (Ordered an iced chai latte and received a hot oatmilk latte?) the third time I ordered two pieces of zucchini bread and I got TWO end pieces (pic for proof). Okay, I can understand giving the end piece if it’s the end of the day and there are no other pieces, I still would have been disappointed and maybe even expected a discount- but TWO end pieces? In the middle of the day? With no warning and no discount? I’ve decided to stop coming here so that I’ll stop wasting money on things I don’t want. But I have always been a jittery joes fan. I just think this...
Read moreI think if these employees were being paid more hourly they wouldn't treat me so poorly. I tip when I go there, and still at least two employees look like they hate me for going in. I used to be a regular, but now only go when I'm out of my own coffee. They're slammed busy because the drinks are delicious and fast, I just wish I didn't feel like I was a burden just by entering the premises. 2 drinks for $14 before tip?
I hope the employees are being paid $20/hr because both came out in under 5 minutes and were delicious. I'm not upset by the prices, I just hope JJ isn't shafting these guys like I was when I worked at a busy coffee shop. 60% of employees...
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