Maggie's Galley Seafood Restaurant — Restaurant in Waynesville

My family and I came to Maggie's this afternoon to eat. My Mom and I drove all the way from Swannanoa. Approximately 45 minutes. We've eaten here before and it's been a long time but we wanted something different. I looked forward to this all week. My all-time favorite food are scallops. I also wanted shrimp. I asked the server (a young female with a very long, black skirt) how many scallops you get for $25. She told me 8 - 10. My Aunt Tracy was listening and heard as well because scallops are her partner's favorite too. OK, sounds good. I order those and a side of the shrimp for $6.95. When my plate comes there are 6 scallops and 6 shrimp. I immediately have regrets because this is not $32 worth of food. I ask my server why I only got 6 scallops and she said she didn't know and immediately offered to get the manager. Amanda, the manager, came into the dining room ready to pick a fight. I waved her over because I wanted to let her know it was me that had asked for her. She snorts "I'm coming". My Aunt's friend from church also felt she came to the table aggressively and not friendly. She said that the scallops were done by weight and it DID NOT matter to her that I clarified prior to ordering what I was to expect. (This info is not on the menu). The only thing she offered to do was remove my plate. Well, if you're going to be nasty I'm not going to eat any more of your food. I asked her to leave and she got offended by that. She HAD TO have the last say about everything. She is someone who gets offended too easily to be working with the general public. She actually brought my plate back with the 6 shrimp, potato and hush puppies. She had removed the scallops. I refused it. I don't want anything she's got to offer. When I later confronted her to tell her about my drive from Swannanoa and how she ruined my dinner she said the server didn't tell me there was 8-10 scallops on the plate. The server LIED! Terrible experience. Instead of trying to find a compromise with me, she threw away $32 worth of food into the trash. I'm a native of WNC. This is not the Southern hospitality I was raised with. I'll finish by saying that when she was at the table she kept grinning at me. It wasn't a smile. It was a grin. I remember it vividly. She was there to "win". Her demeanor was icky. She wasn't going to let some customers get something for nothing. Before I left she even made the comment, "I can't just bring free food out of the kitchen". Better to throw it in the trash and let me leave knowing I won't return. I also left hungry. She made sure there...

I have always really liked to eat at Maggie's galley and I will not go back believe this if you will from the first order we went in and we sat there for about 10 minutes now this place wasn't busy just this day that we're eating there. The waiter came took our order I asked him truly and very politely as I could would you please have the kitchen boys cut the ligaments on the on the oysters I've been doing it for 50 years and you asked him to cut the court you know what it does if you're reading this anyway they brought them out there they didn't cut the cord the ligaments and I had to dig the dead girl moisture out of the shells ruined them you couldn't eat them and so I didn't eat them I called the guy back to the table and not only that there's my wife's hush puppies were wrong on the inside they just didn't cook them and so anyway let me think what I want to tell you now oh yeah he said he said let me go talk to my supervisor I said great so he went to talk to her he came back with the same thing we can't we can't take them back because you've eaten some of them I said well hell yeah I had to eat him to find out they weren't right he said his boss said that he's the same thing that she couldn't take them back because we had eaten them and I didn't want him to take them back in there and try again now you know it was just pathetic here I can't even talk about it until frustrated with my Maggie's galley but I won't be back and you can call me and talk to me about this if you want to my numbers in the book and not to mention it the meal was $33 in change he's tipped him he's $8 but you know 20% or whatever it was about he didn't even seem to have a problem with that either I just told me I hope he's conscious bother tomorrow night when he tries to sleep but that ain't going to happen we both know that...

I run a K9 search and rescue team. Today we staged a team search with a thermal drone operator and about 15 volunteers for a lost dog that has been missing since Thanksgiving and has been spotted nearby. The HUGE parking lot with Maggie's Galley and about 5 other businesses was the perfect location to stage. It was right in the middle of the dog's path and had ample space for us to set up without disturbing the businesses. We set up in the far back corner so that we stayed out of everyone's way. I was in the middle of giving instructions to our amazing volunteer team when I hear this woman yelling at the drone team and another volunteer. After asking if I could help, she yelled at me saying she was the owner of Maggie's Galley and that she owned the parking lot. I explained we were there to search for a lost pet and apologized for not realizing the lot belonged to a particular person. She yelled back at me that someone should have asked her if we could set up in the lot. I again offered my apologies and stated that we didn't realize the parking lot belonged to anyone since there are multiple businesses there. I stated that we went to the back corner so we didn't disturb any business either. She then continued to yell at me and tell me we needed to leave immediately or she would call the cops and then walked off muttering under her breath. What's sad is that all of us were going to eat there after we were done, but I will never spend my money there again and will never recommend it to anyone! I am highly disappointed in the lack of compassion and professionalism or even the decency to speak to everyone with civility. As a business owner, you...