Burger King — Restaurant in Weatherford

There is no drive to even basic decency, let alone "customer service". We were initially greeted and told to let her know when we were ready, and we reached our consensus quickly and told her we were ready, where we were ignored for a minute before she told me she was ready. After placing the order and having to correct her numerous times and repeatedly tell her the order we waited 15 minutes for our food. The whole time she took her mask off and drank from her drink while leaning on the counters. The manager finally comes to the window with our bag and just hands it out the door. We had to stop her and ask for our missing drink and some sauce. When she handed us the sauce she said that the cashier would give us the drink, we then waited another 4 or 5 minutes while they continued to lean around and show little to no basic food handler precautions, let alone with active covid in the area. She finally comes to the window and asked us to confirm our order. We had to correct the order twice while ordering it and again at the purchase point. We have all worked in food service and this whole situation just left so much to be desired. We understand how it gets when there is a rush, things get hectic. But I can't explain the poor hygienic practices or the lack in a sense of urgency to serve any of the cars in the growing line behind us. After finally receiving the missing drink, we get home, not but 5 minutes away and our food was cold. What could have possibly taken the initial 15 minute wait FOR the food, of you hadn't been making it fresh. Even after our wait after reciving my food, I find it cold and dry... This was a terrible experience on...

i went there and know how it is behind the counter and its absolutely disgusting and they can barely pass their checks when the head people come in they barely make it to even be able to be open the service from some of the workers is great but most of them are rude and they have a nasty look on their face and don’t forget about some of the workers working together are a couple or dating they will literally kiss in front of customers and touch on each other grabbing each other that should not be alone in a work place especially with food around and your in uniform thats disgusting wont make fresh food for people who request it the fries and nuggets and everything is cooked together they don't change their oil often enough to do this the oil is nasty looking like algae on lake water or its like black looking i would recommend not going here until its all fixed if it...

Fantastic service from both Kylar and Dusty. They truly believe in TEAM WORK when delivering excellent customer service. Great staff at this location. Food was extremely fresh and served fresh and hot would definitely recommend coming here as the team will give you an incredible friendly welcome service and great fresh food. They surely exceeded our expectations we can honestly say we have eaten at many BK locations across the world and as I am writing this I can hear Dusty going out of his way to please a young family and Kylar is happily cleaning and taking care of the kitchen amongst the rest of the team but paying attention to detail and placing customer service as their priority above all as well as keeping the kitchen area extremely clean. WELL DONE GUYS You will all do well in life with this attitude towards work ethic and life giving everyone a...