I went through the drive thru this last week as I was in a hurry. I was asked to pull around to the front to wait for the fries to finish cooking on our order. After waiting for 8 minutes, I went inside to the counter to find out what was taking so long and a young lady came to the counter with my order and said they were waiting on the cheese sauce (I had also ordered 4 sides of the cheddar cheese for our fries). When I got back to the car with the fries, I found that the cheese sauce was refrigerator cold and very thin. So, I had to go back into the store and ask why I was given cold cheese sauce. The young girl at the counter said, "I don't know, she just made it" (pointing to the young lady who was the manager that day). I told her that I've never been given cold cheese sauce at Wendy's and wanted her to please give us some that was warm. The manager told her to microwave it for us. So I had to wait another 5 minutes for her to microwave the entire container of cheese sauce, which was then pretty much room temperature. Not a great first impression, that's for sure. I would not recommend...
Read moreSo tonight October 15,2020 i went to this Wendy's and order a baconator I get to the window for them to tell me the total is $11.40 after speaking to the manager on duty the guy that took my order put in for a ¾lbs baconator with large dries and drink I didnt ask for that well I ended up paying the price for a baconator with small fries and drink and still received the ¾lbs baconator since they already had it made. 1 star because the guy that took my order should have asked if I want the ¼,½, or the ¾ baconator instead of assuming and making my drink and fries a large when I didnt ask for that. Food was great and I used to work for Wendy's just because im out of town in a company truck doesn't mean assume what you think I want.. 3 stars for the manager on duty for getting everything fixed and still giving me what the guy that took my order put in for. Make sure you know what you order and how much it is b4 you pay extra for what the person taking your order assumed you wanted. I used to work at Wendy's about 3 years ago and we only put in for what the customer wanted. Thank to manager I'll...
Read moreWe went through the drive thru around 8pm. They didn't look busy at all. We placed our order, paid at the first window fine..then onto the next window where we waited and waited. I had time to get out of my car (I was in the passenger seat) go inside, use the restroom, wash my hands, take about 4 more pictures and back to the car where now we had a line of cars behind us and still waited a tad bit longer for the food. There was only one couple inside with two kids already eating. I only saw 4 young males inside working, two of which was talking to each other, one was at the first window where we paid and one was standing holding a broom and listening to the ones that were talking. I did notice inside that the tables and fountain area looked clean and it was pretty quiet. I don't have a clue what was going on with the drive thru. My son even asked for ketchup and didn't get it. The burgers and fries were good for a chain restaurant..the lemonade is a little too bitter for me. My tip here is to go inside to order and see if you can get faster service cause the drive...
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